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Product Manager

Job Description

Qualifications

  • Bachelor’s degree in Healthcare, Business, IT, or business-related field or equivalent/years of experience required.
  • Revenue Cycle certifications are preferred but not required.

This position is remote and based in the U.S

Experience

  • 7+ years related work experience.
  • Experience in billing operations for a hospital is preferred.
  • 3+ years product management experience preferred.
  • Experience with enterprise-level patient financial systems preferred.
  • Experience with enterprise-level scheduling and/or registration software solutions preferred.
  • Experience interacting with customers to define and prioritize requirements and specifications.
  • Software design experience in complex, multi-tasking, real-time, highly availability system preferred (SAFe Agile experience preferred).
  • Experience working in small, highly focused teams.
  • Must be able to define and manage complex processes and/or product issues of a broad scope using independent judgment.
  • Excellent analytical skills.
  • Excellent interpersonal communication and management skills.
  • Demonstrated problem solving skills.

Responsibilities

  • Leads the full product lifecycle, including product strategy, roadmap planning, requirements gathering, and product launches.
  • Translates business objectives and customer needs into product requirements, user stories, and development priorities.
  • Manages and prioritizes the product backlog while collaborating closely with development, QA, and cross-functional teams.
  • Engages with customers, prospects, and stakeholders to gather feedback, identify market needs, and drive product improvements.
  • Supports Agile development processes, including sprint planning, daily scrums, reviews, and retrospectives.
  • Develops product messaging, value propositions, and strategic communications for internal and external stakeholders.
  • Ensures successful delivery of high-quality software solutions by coordinating across engineering, operations, professional services, and leadership teams.

Travel Requirements:

  • As required, up to 25%

Working Arrangements:

  • Work is performed in a remote environment with minimal exposure to health or safety hazards.