Altera Digital Health Inc.

Service Desk Analyst Altera Digital Health Long Island - Hybrid Overview As a Service Desk Analyst within our Global Managed Services team, you will be the first point of contact for our clients, providing exceptional first-level end-user support. The primary purpose of this role is to deliver timely and effective technical assistance via telephone, chat, web submissions, and email. You will be responsible for processing service requests, triaging incidents, and applying your problem-solving skills to ensure our clients receive the support they need to succeed. Key Responsibilities Act as the initial point of contact for user support calls to the IT Clinical Service Desk, ensuring all calls are logged correctly and promptly allocated. Provide first-line technical support when handling calls to achieve time-of-call resolution for less complex issues whenever possible. Deliver ad-hoc service to users of all computer systems, troubleshooting and resolving system...

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.   Job Title: Sr Implementation Consultant Core/ Ambulatory   Location : Remote U.S. Role  Sunrise™ | Altera Digital Health       OVERVIEW   As a Sr Implementation Consultant on our Professional Services team, you will be a key contributor to the digital transformation of healthcare across Manitoba. This role is central to successfully rolling out our Electronic Medical Records...

Senior Business Analyst – Integration (HL7) Altera Digital Health | Hybrid – Long Island or Remote – US About Us At Altera Digital Health, we’re focused on improving how healthcare works through practical, scalable technology. Our Managed Services team supports hospitals and health systems by ensuring critical systems and integrations operate reliably, efficiently, and securely. We partner with clients to solve complex technology challenges and deliver solutions that support better patient care. Position Summary The Senior Business Analyst – Integration is responsible for analyzing, designing, developing, testing, and supporting healthcare integration solutions. This role requires strong hands-on experience with HL7 development, coding, interface design, and troubleshooting. The ideal candidate combines business analysis expertise with technical integration skills to translate healthcare requirements into reliable, scalable interface solutions. Essential Functions...

Job Title: IT Associate Desktop support analyst Location: On Site - Mobile, AL Duration: Full-Time On call rotation Altera Digital Health Managed Services located at Springhill Medical Center, Mobile AL. Position: IT Associate Desktop support analyst The IT Associate Desktop Support Analyst plays a critical frontline role in ensuring the smooth, day-to-day functionality of an organization’s technology environment. This position serves as a primary point of contact for end-users experiencing technical issues, helping to minimize disruptions to business operations and maintain productivity across the organization. In this role, the analyst is responsible for troubleshooting and resolving a wide range of technical problems, including hardware malfunctions, software issues, system access concerns, and network connectivity challenges. By applying strong diagnostic skills and technical knowledge, they ensure issues are resolved efficiently, either independently or...

Intern – AI & Automation - Professional Services Altera Digital Health Part Time - 20hrs per week. Location Remote / Hybrid - EST time zone N.America Level This is a 6-month internship opportunity, with the possibility of a contract extension depending on business needs, performance, and the ongoing requirements of the team. High-performing interns may also be considered for future full-time opportunities where appropriate. Role Overview As an Intern in AI & Automation, you will play a critical role in transforming healthcare IT implementations. You will work directly under the lead for PS Transformation & Automation to bridge the gaps between R&D, Professional Services, and delivery of our solutions to Clients. Your primary focus will be identifying operational bottlenecks and assisting in the creation, deployment, and management of innovative AI & Automation solutions that enhance project delivery and measurement. This is a...

Job Title: Service Desk Analyst Location: St Clair Hospital in Pittsburgh, PA (Onsite) About Altera Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon Daneli, TouchWorks EHR, Altera Opal, Ventus, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. About the role: The primary purpose of the Service Desk Analyst is to provide level one and level two support assistance to client users experiencing problems with IS supported hardware and software across St. Clair Health in Pittsburgh, PA. The Service Desk Analyst will be responsible for imaging, installations, configurations, deployment and...

Qualifications Bachelor’s degree in Healthcare, Business, IT, or business-related field or equivalent/years of experience required. Revenue Cycle certifications are preferred but not required. This position is remote and based in the U.S Experience 7+ years related work experience. Experience in billing operations for a hospital is preferred. 3+ years product management experience preferred. Experience with enterprise-level patient financial systems preferred. Experience with enterprise-level scheduling and/or registration software solutions preferred. Experience interacting with customers to define and prioritize requirements and specifications. Software design experience in complex, multi-tasking, real-time, highly availability system preferred (SAFe Agile experience preferred). Experience working in small, highly focused teams. Must be able to define and manage complex processes and/or product issues of a broad scope using independent judgment. Excellent...

Regional Sales Executive – Eastern U.S. (CareInMotion Platform)   Location:  Eastern U.S., Remote with travel  Reports to:  VP, Global Sales – CareInMotion  Role Type:  Full-Time, Quota-Carrying (New Business + Strategic Overlay)  ABOUT US   We believe better digital health services lead to a better everyday healthcare experience. Altera Digital Health is a global leader in healthcare IT, building solutions that empower clinicians and connect systems. We operate with the resources of our parent company, Constellation Software Inc. (CSI), yet maintain an entrepreneurial spirit. Our core values, (respect, discipline, innovation, and transparency), guide our mission to drive the digital transformation of healthcare worldwide.  SUMMARY   Are you ready to build a legacy? Altera Digital Health, a global leader in healthcare IT, is seeking an experienced, high-impact Client Development Executive (CDE) to drive new business for our cutting-edge CareInMotion solutions. This is...

Associate Manager, Professional Services Altera Digital Health US – EST time zone preferred About Us Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon Daneli, TouchWorks EHR, Altera Opal, Ventus, HealthQuest™ and CareInMotion solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. At Altera Digital Health, you will have the opportunity to profoundly impact the lives of patients by empowering healthcare providers to deliver superior care. You will join a passionate and gifted team committed to innovation and excellence. Overview As an Associate Manager in our Professional Services organization, you will provide...

Altera Digital Health Corporate Development Account Manager   Remote U.S.-based Role   We are seeking a  Corporate Development Account Manager  to join our team and play a central role in sourcing and originating investment opportunities. This is a high-impact individual contributor role, where you will be accountable for driving meaningful dialogues with business owners and executives and ensuring a disciplined pipeline that leads to capital deployment.  The ideal candidate brings prior experience in corporate development, private equity, investment banking, or M&A-driven business development. You are comfortable owning outcomes, managing complex conversations, and applying judgment to prioritize high-value opportunities. You understand that successful business development is a volume game that requires precision and consistent effort. You apply rigor to your processes and professionalism to your exchanges.   About the Role   You will proactively reach out to...

Altera Digital Health Senior Portfolio Marketing Specialist Remote-US – EST time zone preferred. Overview The Senior Portfolio Marketing Specialist supports marketing initiatives across Altera Digital Health business units and solution teams by developing and executing strategic marketing programs that drive awareness, engagement, pipeline growth, and sales enablement. In this role, you will serve as a key partner to Sales and business unit leadership, ensuring marketing messaging, campaigns, and content align with organizational priorities and revenue objectives. The ideal candidate is a collaborative, strategic marketer with strong project management skills and experience translating complex healthcare IT solutions into compelling messaging and impactful campaigns. This individual will work cross-functionally with Creative, Communications, Marketing Operations, Product, and Sales teams to execute integrated marketing initiatives, measure performance, and...

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth, NJ. To effectively support the on-call rotation. The role also involves potential minimal travel (less than 5%) to other nearby sites. Contract Details : This is a contract role through December, with a high likelihood of conversion to a permanent position with the client. Key Responsibilities & Environment: Standard desktop support in a fast-paced, process-driven healthcare environment. The role includes participation in an on-call rotation. Candidate Requirements: Experience: 2-3 years minimum in a desktop support role. Technical Skills: Proficient with Windows 10/11, Microsoft Office, and HP hardware. Experience with Apple (iOS) devices and ServiceNow. Basic networking experience is preferred. Certifications: A+ certification is highly desired....