Altera Digital Health Inc.

Altera Digital Health – MS on site Springhill Medical Center Role:   Support Consultant Position Overview Support Consultant – delivers Level 1 and Level 2 technical support within a global Managed Services environment, focusing on troubleshooting, case resolution, and maintaining application and system performance. This role supports multiple applications and technologies, including SQL-based data analysis, interface engines such as Cloverleaf and Mirth, and application configuration activities to ensure reliable and accurate system functionality. Working in a fast-paced environment, the consultant is expected to think independently, apply strong problem-solving skills, and collaborate effectively with cross-functional teams to diagnose issues and maintain system stability. Success in this role requires balancing technical expertise with a customer-focused mindset to provide timely, high-quality support and a positive client experience. Key Responsibilities...

Role: Associate Computer Operator – Junior IT Operations Support Location: Fully onsite in Raleigh, North Carolina (Wake County). Schedule: Monday through Friday, 8:00 AM – 5:00 PM. Key Responsibilities & Environment: Monitor and support the efficient functioning of computer hardware and systems. Assist with shipping, receiving, inventory tracking, and asset management of IT equipment. Assign systems and maintain accurate hardware and equipment records. Provide basic troubleshooting and escalation support for hardware and system-related issues. Maintain recording logs, documentation, and operational records. Support security access processes and user setup activities. Perform equipment maintenance and coordinate replacements as needed. Work in a structured, customer-oriented, and detail-driven environment. Operate independently while managing daily operational responsibilities. Candidate Requirements:...

Program Manager, CareInMotion Altera Digital Health US - Remote Overview As a Program Manager for our CareInMotion team, you will be instrumental in driving the execution of major strategic programs for the business. Operating at the most senior level with customers and internal stakeholders, you will manage business change and implement business strategy to meet the goals of the organization and our clients. This role requires the coordination of cross-functional teams and resource assignments to ensure our strategic commitments are delivered on time, within scope, to budget, and to the required quality standards. Key Responsibilities Drive the execution of one or more major programs, ensuring they are completed on schedule and within budget. Support CareInMotion and Altera leadership by providing program management control on key initiatives, including the development and delivery of solutions to market and internal process improvements. Partner with leaders...

Director, Development Location: Remote – U.S.     Altera TouchWorks is seeking a high-impact Director, Development to lead multiple engineering teams responsible for building, modernizing, and sustaining software solutions for our ambulatory healthcare EHR business. Reporting directly to the Vice President, R&D, this role will be part of and leading our engineering organization focused on AI-directed development practices while sustaining delivery excellence across an active product portfolio.   The successful candidate will bring strong Healthcare IT product engineering experience with a proven ability to scale teams, improve velocity, elevate quality, and operationalize AI-directed software development as a core engineering discipline - not merely a productivity add-on. This means governing the quality and correctness of AI-generated code output, enforcing architecture as the authoritative source of truth for all engineering decisions, and building the...

Business Analyst – Software Implementation Location: Eastern Time Zone, Remote - US About the Role As a Business Analyst at Altera Digital Health, you will be instrumental in revolutionizing healthcare technology. Our mission is to enhance the accessibility, clarity, and usability of healthcare systems. We develop groundbreaking software solutions, such as Sunrise, PAS, and dbMotion. We are looking for a business analyst who will concentrate on the business and functional requirements which are essential for implementing these state-of-the-art solutions. Job Responsibilities Collaborate closely with Product Managers to develop application solutions that effectively meet business requirements. Utilize your deep functional knowledge of designated technologies within the Sunrise environment to support application development and enhancements. Engage actively with business stakeholders to gather, analyze, and define detailed business requirements for new initiatives...

Job Title: Associate Regional Sales Executive Location: Remote U.S. Role – Raleigh, NC (Preferred) Employment Type: Full-time About Altera Altera Cloud, a member of the N. Harris Computer Corporation family, helps organizations across healthcare, public sector, utilities, financial services, and other mission-critical industries transform operations through secure cloud hosting, managed services, and intelligent operational solutions. Join us as we help customers innovate with confidence through Security, Performance, and Availability by Design. About the Role Altera Cloud is seeking a motivated Associate Regional Sales Executive to support new business growth across healthcare and other mission-critical industries. This role is ideal for an early-career sales professional or recent graduate with an interest in cloud technologies, AI, and digital transformation. You will work alongside experienced teams to develop consultative sales skills, build customer...

Job Title: IT Associate Desktop support analyst Location: On Site - Mobile, AL Duration: Full-Time On call rotation Altera Digital Health Managed Services located at Springhill Medical Center, Mobile AL. Position: IT Associate Desktop support analyst The IT Associate Desktop Support Analyst plays a critical frontline role in ensuring the smooth, day-to-day functionality of an organization’s technology environment. This position serves as a primary point of contact for end-users experiencing technical issues, helping to minimize disruptions to business operations and maintain productivity across the organization. In this role, the analyst is responsible for troubleshooting and resolving a wide range of technical problems, including hardware malfunctions, software issues, system access concerns, and network connectivity challenges. By applying strong diagnostic skills and technical knowledge, they ensure issues are resolved efficiently, either independently or...

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.   Job Title: Sr Implementation Consultant Core/ Ambulatory   Location : Remote U.S. Role  Sunrise™ | Altera Digital Health       OVERVIEW   As a Sr Implementation Consultant on our Professional Services team, you will be a key contributor to the digital transformation of healthcare across Manitoba. This role is central to successfully rolling out our Electronic Medical Records...

• Data Conversion and Interface - Demonstrate proficiency with Interface or data conversion development and implementation tools used by the team. - Ability to build and maintain new tools sets - Expert level knowledge of Altera data schema. - Negotiate Interface or data conversion specifications and plans for Implementation with customer/vendors for those that deviate from standard. - Install software and interface definition on customer's servers - Create test plan templates and test with customer/vendor to insure that functionality meets the needs of the customer - Provide interface and related workflow solutions within the guidelines of the interface team's custom request procedures. - Provide technical assistance to other departments in relation to interface development and installation. - Provide 3rd level interface support

Qualifications Bachelor’s degree in Healthcare, Business, IT, or business-related field or equivalent/years of experience required. Revenue Cycle certifications are preferred but not required. This position is remote and based in the U.S Experience 7+ years related work experience. Experience in billing operations for a hospital is preferred. 3+ years product management experience preferred. Experience with enterprise-level patient financial systems preferred. Experience with enterprise-level scheduling and/or registration software solutions preferred. Experience interacting with customers to define and prioritize requirements and specifications. Software design experience in complex, multi-tasking, real-time, highly availability system preferred (SAFe Agile experience preferred). Experience working in small, highly focused teams. Must be able to define and manage complex processes and/or product issues of a broad scope using independent judgment. Excellent...

Associate Manager, Professional Services Altera Digital Health US – EST time zone preferred About Us Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon Daneli, TouchWorks EHR, Altera Opal, Ventus, HealthQuest™ and CareInMotion solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. At Altera Digital Health, you will have the opportunity to profoundly impact the lives of patients by empowering healthcare providers to deliver superior care. You will join a passionate and gifted team committed to innovation and excellence. Overview As an Associate Manager in our Professional Services organization, you will provide...

Altera Digital Health Job Title:  Expert Software Engineer Location:  North America / Canada (Remote - Must align with EST working hours)   About Altera Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon Daneli, TouchWorks EHR, Altera Opal, Ventus, Health Quest™ and CareInMotion solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Position Summary We are looking for an Expert Software Engineer with deep ServiceNow expertise to help evolve and modernize our platform as we expand into AI-driven capabilities. This is a hands-on engineering role for someone who enjoys solving complex technical problems, building scalable...

What You'll Do Own the product roadmap for Paragon financial solutions, including revenue cycle, and manage priorities to hit time to market and time to value targets Cross-functionally drive development and launch of financial features from concept through delivery Serve as the financial subject matter expert on the regulatory team, monitoring CMS, ONC, and other federal and state requirements that affect billing, claims, payments, and financial reporting, and translating them into actionable product requirements Define and write functional specifications, requirements, detailed use cases, and user stories for new features and regulatory changes, and explain designs and constraints to stakeholders Collect, synthesize, and manage requirements from clients, internal stakeholders, and regulatory sources across multiple product releases Work with engineering, QA, professional services, and support during design and implementation to shape the feature set and usability of...

What You'll Do Learn the product delivery life cycle and how to monitor documentation progress within it Write and edit user-facing documentation, including user guides, technical reference guides, and release notes Collaborate with software developers, solution/product managers, and support and services teams to gather technical information and keep documents accurate and up to date Help maintain and organize our documentation site/knowledge base in ClickHelp Review and edit content for clarity, consistency, grammar, and adherence to our style standards Use AI/LLM tools to generate first-draft content from source materials (such as specs, support tickets, and transcripts), then edit, fact-check, and fill in gaps to produce polished, accurate documentation Incorporate feedback from user testing, support tickets, and customer questions to improve existing content Contribute to larger documentation projects such as content audits, migrations, or restructuring efforts...

Job Title: Associate Computer Operator Location : Mobile, Alabama (onsite). Employment Type : Full-time Altera Digital Health Managed Services – Springhill Medical Center About Altera Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon Daneli, TouchWorks EHR, Altera Opal, Ventus, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Position Summar y Altera managed services IT Team located at Springhill Medical Center in Mobile, Alabama is seeking Associate Computer Operator to join our Information Technology team in Mobile, Alabama. This entry-level role is crucial for ensuring the...

Report Developer Altera Digital Health, Remote – US/ On-site Long Island About Us At Altera Digital Health, we’re focused on improving how healthcare works through practical, scalable technology. Our Managed Services team supports hospitals and health systems by keeping critical systems running smoothly, solving issues quickly, and making sure clinicians can focus on patient care instead of IT problems. We work closely with our clients as an extension of their team, combining technical expertise with a hands-on, service-first approach. It’s fast-paced, collaborative, and centered on delivering reliable outcomes that make a real difference in healthcare every day. The Report Developer will examine and evaluate requirements to build reports for various business needs. Provides support to clients and resolves technical problems by analyzing report logic and applying critical thinking skills. Job Responsibilities Develop stored procedures, build reports and data...