Equifax, Inc.

The Program Manager role is focused on program and project management for a Marketing, Product Strategy, and Experience department. Translating objectives into actionable project plans with defined timelines. A core function of the role is supporting various projects, programs, and department meetings. Providing status updates, and liaising with stakeholders to resolve issues and manage operational processes. What you will do: Planning and Execution: Coordinate and execute project tasks according to established plans and timelines. Translating objectives into end-to-end execution plans by producing project plans, project artifacts, and well-defined timelines. Proactively identifying and managing dependencies across workstreams. Supporting change management transitions, such as rolling out new processes. Communication and Meetings: Facilitate project-based meetings, including kick offs, progress reviews, readouts, and retrospectives. Serve as a communication conduit,...

Equifax is seeking creative, high-energy and driven software engineers with hands-on development skills to work on a variety of meaningful projects. Our software engineering positions provide you the opportunity to join a team of talented engineers working with leading-edge technology. You are ideal for this position if you are a forward-thinking, committed, and enthusiastic software engineer who is passionate about technology. What you'll do Design, develop, and operate high scale applications across the full engineering stack Design, develop, test, deploy, maintain, and improve software. Apply modern software development practices (serverless computing, microservices architecture, CI/CD, infrastructure-as-code, etc.) Work across teams to integrate our systems with existing internal systems, Data Fabric, CSA Toolset. Participate in technology roadmap and architecture discussions to turn business requirements and vision into reality. Participate in a...

What you'll do Lead design, implementation and management of highly complex strategic initiatives. Work with leadership and BU to deliver detailed designs for business cases and initiatives across the company Perform Risk Management, including governing the risk and issue process, from risk, issue, and dependency identification, to developing and tracking mitigation plans, and facilitating the escalation of any issues or dependencies that block delivery Monitor and communicate initiative measures of success, plans, status, issues and risks in a timely manner to team members, stakeholders and senior management Present solutions to have the greatest impact on profitability and client satisfaction Develop short and long-term delivery strategies while outlining assumptions, success drivers, dependencies, expected outcomes and offering strategic alternatives necessary to pivot due to internal or external business goals Facilitate planning activities for the team...

As a Demand Generation Manager for Public Safety, you'll be a key contributor to our demand generation efforts as a strategic GTM architect. You will lead the charge in protecting and empowering victims, survivors, and law enforcement by orchestrating high-precision marketing engines. You'll be responsible for developing and executing integrated marketing campaigns that generate leads, nurture prospects and customers, and drive business growth. You'll collaborate closely with various teams, including sales, portfolio marketing, and content, to ensure campaigns are successful and aligned with business objectives. This role is for a data-driven storyteller who thrives on turning strategic pauses into creative action, using intuition and analytics to drive meaningful pipeline growth. What you'll do: Campaign Development & Execution: Develop and execute integrated marketing campaigns across multiple channels (e.g., email, webinars, events, social, trade...

Job Description As our consumers' first point of contact or for escalated issues, this position is responsible for taking inbound phone calls from consumers to educate, answer questions, provide information, and resolve disputes relating to consumer credit information and products. This position plays an essential role in ensuring a best in class customer experience in support of our goal to be the most consumer-friendly credit reporting agency (CRA). What you'll do Take escalated consumer calls regarding their Equifax credit report. Address consumers questions or concerns and to ensure the accuracy of their credit file Provide support and education regarding credit information, credit file interpretations and Equifax products Research customer requests for disputed items, duplicate, collection and outdated information, in addition to any other specific items requested by the client. Provide excellent customer service for all consumer telephone or written requests...

What you'll do Responsible for creating, maintaining and improving customer relationships while interacting with customers daily Answer customer calls and emails providing prompt issue resolution Manage outbound calls to gain information and/or follow up to resolve customer issues Contribute to positive metrics: First contact resolution, quality, customer satisfaction, schedule adherence, productivity, etc. Manage client dialog while documenting details of client interaction in Salesforce ... talk about multi-tasking! What experience you need Minimum 1 year of customer service experience Proficiency with Google Suite and Microsoft Office (Word and Excel) Detailed oriented with an ability to multi-task in a fast-paced environment Exhibit strong organizational, problem-solving, and analytical skills Excellent listening, verbal, and written communication skills Strong interpersonal skills and professional attitude What...

Equifax is seeking a creative, high-energy and driven Frontend UI Developer (Angular) with hands-on development skills to work on the Ignite AI Advisor Application. Our software engineering positions provide you the opportunity to join a team of talented engineers working with leading-edge technology. You are ideal for this position if you are a forward-thinking, committed, and enthusiastic software engineer who is passionate about technology. Equifax has a hybrid work schedule that allows for 2 days of remote work (Monday and Friday), with 3 required onsite days (Tuesday, Wednesday, Thursday) every week. This role will work the required onsite days at our Equifax office in Alpharetta, GA. This position does not offer immigration sponsorship (current or future) including F-1 STEM OPT extension support. This position is not open to third-party vendors or C2C. What you'll do Design, develop, and operate high scale front-end...

The Unemployment Claims Specialist Contact clients to review unemployment cases, documenting conversations. Screen unemployment documents and write detailed letters to the unemployment state agency. Analyze and review unemployment laws as needed for each case. Load and handle incoming emails. What you'll do Receive and prioritize claims, questionnaires, initial decisions and other unemployment related data. Analyze individual case information by reviewing data accessed through the PC, from documented telephone calls or document images, to determine if the facts warrant a response. Using the details regarding an employee's separation provided by the client, interpret and apply state laws and regulations in response to unemployment documents. Respond to a state agency with all pertinent details within the time frame allowed by the state or departmental procedures. Ensures work is accurate, complete, and processed in a timely manner with proper spelling and grammar. Initiate...

Equifax is seeking a visionary Sr. Director, Commercial Risk Products to spearhead the evolution of our most strategic business vertical. In this pivotal role, you will lead the charge in defining and delivering "next-generation" products that empower lenders and businesses to navigate the complexities of SMB risk with confidence. We aren't just looking for a manager; we are looking for a domain expert in Commercial Lending and Risk who can blend deep data insights with human-centric design. If you are a high-energy leader who thrives at the intersection of technology, analytics, and strategy-and you're ready to rally a global organization around a bold vision-we want to talk to you. What you'll do As the leader of the Commercial Risk vertical, you will be the primary architect of Equifax's strategy for assessing business risk across lending, credit, and trade credit sectors. You will: Define the Future: Own the vision and multi-year roadmap for our "next...

The VP of Marketing Strategy (Enterprise Verticals/Equifax Workforce Solutions/Global Capabilities) will help guide the organization towards a cohesive go-to-market architecture and practice. The Marketing Strategy Leader will be focused on leading teams that have broad product and solution portfolios and be chartered with evolving our go-to-market efforts from product to audience-centric go-to-market strategies - championing, socializing and getting people to adopt a new way to think and approach their jobs. This leadership position will represent Marketing on key senior level teams and will champion the efforts of the broader Marketing organization and ensure we are aligned with the business goals and objectives at every level. What you will do: Marketing Strategy: Focus on the development and evolution of the Marketing strategy team to ensure we are aligned to the business needs & expectations of our customers. Team Management: Lead and motivate a...

Equifax is looking for a driven, detail-oriented Product Owner to join our Commercial Product team. In this role, you will become a subject matter expert on the data assets that power our commercial solutions. You will sit at the intersection of strategy and execution, transforming high-level visions into actionable backlogs that deliver tangible business value. The ideal candidate is a fast learner with a "hunger" for data, capable of navigating complex technical landscapes while maintaining crystal-clear communication with stakeholders across the organization. What you'll do Translate Vision to Execution: Act as the bridge between Product Management and Engineering, turning high-level requirements into detailed user stories and well-defined acceptance criteria. Data Subject Matter Expertise: Deep-dive into Equifax Commercial data structures to understand how they drive product functionality and customer insights. Backlog Management: Own, prioritize, and...

As a Product Manager for Commercial Risk, you will own some of Equifax Commercial's most consequential products-the tools that empower businesses to gain vital access to capital. You will sit at the intersection of strategy and execution, collaborating with the broader product team to distill complex stakeholder feedback into intuitive, next-generation risk solutions. What you'll do Drive Product Strategy: Own the lifecycle of core commercial risk products, ensuring they meet market demands for capital accessibility and risk mitigation. Translate Vision to Design: Partner with stakeholders to refine feedback into actionable designs and technical requirements for the next generation of Equifax tools. Collaborate Across Functions: Work within a highly matrixed environment to align engineering, sales, and data science teams toward a unified product roadmap. Solve Complex Problems: Use data-driven insights to understand user pain points, defining the "what,"...

We are looking for a R&D Tax Credit Associate! Our team of tax associates helps companies optimize their R&D tax credits. We help various industries - from software development to breweries to engineering - and many types of companies - from startups (to offset payroll taxes) through large companies (to offset corporate income taxes). Come join a fun team with a hybrid work schedule (Tues, Wed, Thurs in our Houston office) to help support R&D in the USA! What you'll do: Conduct onsite or teleconference technical interviews with company executives and key personnel. Perform and write legal analysis for tax incentive claims. Review and analyze the technical activities of companies from various industries such as engineering, software development, and manufacturing. Effectively quantify research and development tax benefits. Research applicable state and federal tax laws and assist with other tax incentives as needed. May assist in audit defense for both...

Site Reliability Engineering (SRE) at Equifax is a discipline that combines software and systems engineering for building and running large-scale, distributed, fault-tolerant systems. SRE ensures that internal and external services meet or exceed reliability and performance expectations while adhering to Equifax engineering principles. SRE is also an engineering approach to building and running production systems - we engineer solutions to operational problems. Our SREs are responsible for overall system operation and we use a breadth of tools and approaches to solve a broad set of problems. Practices such as limiting time spent on operational work, blameless postmortems, proactive identification, and prevention of potential outages. Our SRE culture of diversity, intellectual curiosity, problem solving and openness is key to its success. Equifax brings together people with a wide variety of backgrounds, experiences and perspectives. We encourage them to collaborate, think big,...

The Enterprise Account Executive at Equifax Workforce Solutions is responsible for the execution of sales strategies that drive profitable growth in an assigned book of Employer Services' clients. You will engage actively with the client on a consultative basis to learn its business, anticipate its needs and then propose/deliver innovative Equifax solutions. As a necessary part of the role, the Enterprise Account Executive is particularly proficient in the definition and demonstration of tangible ROI. You are accountable for the account relationship's health and growth. Strong, positive and active relationships are keys to his/her success. You will drive value by providing leadership and guidance to the Equifax cross-functional team as well as maintaining positive working relationships with other Enterprise account leaders. Furthermore, you will provide critical voice of customer data back to Equifax and track/manage sales pipeline content diligently. As a team member at Equifax...

The Business Service Representative role provides Customer support to Equifax Mortgage Customers. In this role you will field telephone calls and/or emails pertaining to the support of our Mortgage Customers. What you'll do Answer customer calls and/or emails providing prompt issue resolution Manage outbound calls to gain information and/or follow up to resolve customer issues Contribute to positive metrics: Quality, productivity, email aging, adherence, et cetera Manage client dialog while documenting details of client interaction in Salesforce What experience you need Minimum one year of customer service/support experience Proficiency with Google Suite and Microsoft Excel Detail oriented with an ability to multi-task in a fast paced environment Exhibit strong organizational, problem-solving, and analytical skills Excellent listening, verbal, and written communication skills In office, 10:30a to 7:00pm Mon - Fri / (training hours may...

The Senior Analytics Consultant will play a pivotal role in driving data-driven conversations with our senior leadership. This individual will partner closely with sales, marketing, and product teams to uncover actionable insights and deliver impactful solutions. By leveraging advanced analytical techniques and storytelling skills, the consultant will help shape the future of our business. This role requires being in the office 3 days/week on Tues - Thurs. This position does not offer immigration sponsorship (current or future) including F-1 STEM OPT extension support. What You'll Do Client Engagement: Build strong relationships with clients and internal stakeholders to understand their needs and identify opportunities for data-driven solutions. Data Analysis and Insights: Conduct in-depth data analysis, leveraging advanced statistical techniques and data visualization tools to uncover valuable insights. Solution Development: Develop and implement innovative...

As the VP of Business Development for Enterprise Alliances , you will lead a high-performance engine responsible for driving top-of-funnel growth and complex, new business deal execution across critical verticals including Higher Education, Marketing, Government, and Identity and Fraud. You will oversee a diverse team of Sales Development Representatives (SDRs) and Business Development Executives (BDEs) tasked with evangelizing enterprise-wide solutions. What you will do Client-facing, high-touch sales leadership role responsible for team management, new business revenue generation, customer relationship and Equifax engagement across new logos, new markets and market segments, or new capabilities within existing domains Navigate complex sales cycles and data partnerships in the Marketing, Identity and Fraud, Higher Education, and Government industries Drive activity metrics for a multi-tiered team and own revenue accountability Partner with marketing on...

Job Description As the Senior Finance Officer, VP, Finance - Government, you will lead the finance business partner function for our Government organization within Equifax Workforce Solutions - working closely with business leaders to deliver dedicated and insightful financial analysis to enable the function to reach its short and long term strategic and financial objectives. You will interact frequently with executive leaders to deliver financial information and insights in a concise and relevant manner to feed effective decision-making, while cultivating and maintaining strong relationships. This position is located in our Clayton, MO or Atlanta, GA office and is a hybrid role (in office Tues, Wed, Thur). This is not a remote position. Evaluating strategic alternatives in support of long-term planning and execution, as well as leading a team of finance professionals, setting strategic direction, and ensuring the execution of deliverables make this a pivotal role...

Site Reliability Engineering (SRE) at Equifax is a discipline that combines software and systems engineering for building and running large-scale, distributed, fault-tolerant systems. SRE ensures that internal and external services meet or exceed reliability and performance expectations while adhering to Equifax engineering principles. SRE is also an engineering approach to building and running production systems - we engineer solutions to operational problems. Our SREs are responsible for overall system operation and we use a breadth of tools and approaches to solve a broad set of problems. Practices such as limiting time spent on operational work, blameless postmortems, proactive identification, and prevention of potential outages. Our SRE culture of diversity, intellectual curiosity, problem solving and openness is key to its success. Equifax brings together people with a wide variety of backgrounds, experiences and perspectives. We encourage them to collaborate, think big,...