QBE Federal
Doral, FL
Description:
About QBE QBE, LLC provides mission-focused technology, cybersecurity, engineering, and enterprise IT support to federal customers. Our teams deliver practical, reliable solutions that help customers sustain secure and effective mission operations. Position Summary QBE is seeking a motivated, career-driven, and customer-oriented Video Teleconferencing Technician to support video teleconferencing operations, customer support, conference scheduling, system troubleshooting, and VTC installation activities in Doral, FL. Essential Duties and Responsibilities Provide Tier I and Tier II customer support for Video Teleconferencing (VTC) systems. Schedule conferences using Cisco TelePresence Management Suite (TMS). Respond to system outages and take appropriate action to alt-route services or use available failover and backup capabilities to meet VTC client requirements. Conduct site surveys remotely and on-site to determine specific requirements for new...