$66,300 - $83,991 yearly
Buffalo Hearing & Speech Center
Buffalo, NY, USA
BHSC has an opening for a Speech Supervisor within our Contracts department. This is a full time, year round position that will involve regular travel to various school contract sites. The Contract Speech Supervisor manages services in BHSC's contract sites to ensure quality, excellence in staff training, productivity monitoring, and paperwork/policy compliance. Essential Functions Collaborates with program directors, supervisors, and contract administrators to achieve the highest level of customer service by optimizing work efficiency and effectiveness of supervised staff, as well as ensuring appropriate staffing, scheduling and coverage. Works with other departments within BHSC to implement/change procedures, meet customer needs and collaborate. Monitors accuracy, timeliness, and compliance of paperwork according to standards required depending on location and conducts regular audits of paperwork to ensure quality. Updates contract policy and procedures as indicated and ensures...