University of Pittsburgh
Pittsburgh, PA, USA
Patient Experience Specialist Dent Med-Clinical Affairs - Pennsylvania-Pittsburgh - (26001255) Job Summary Provides administrative support services for patient care to include scheduling and confirming a large volume of appointments and surgeries via telephone, web, email, and in-person utilizing exceptional patient and customer service skills. Acts as liaison for patient records, maintains accurate databases and records, and ensures all forms and paperwork are completed and correct. Performs basic financial functions and guides students in administrative tasks. Essential Functions This position coordinates the administrative aspects of providing dental care to patients in one of the School's comprehensive care clinic modules. The incumbent functions as a liaison among patients, students, faculty, staff and clinic leadership in a customer-focused, quality-conscious work environment. Responsibilities include, but are not limited to, assisting...