Job Description
Daily Operations
- Lead daily department huddles and operational meetings.
- Monitor production volumes and workflow throughout the day.
- Assign and balance work queues to maximize efficiency across Emergency Medicine, Hospitalist, and other supported service lines.
- Ensure productivity goals are achieved.
- Coordinate staffing, attendance, and PTO coverage.
- Manage workload distribution based on departmental priorities.
- Monitor inventory and aging to ensure timely account resolution.
- Partner with operational stakeholders supporting Emergency Medicine and Hospitalist revenue cycle functions to ensure timely issue resolution.
Process Management
- Collaborate with operational leaders to standardize workflows, improve processes, and resolve operational issues impacting Revenue Integrity.
Operational Reporting
- Report operational performance, trends, and key metrics by service line, including Emergency Medicine and Hospitalist operations.
Core Responsibilities
Responsible for:
- Operational oversight of Emergency Medicine, Hospitalist, and other assigned Revenue Integrity service lines
Minimum Qualifications
- 5+ years of experience managing Revenue Cycle Management (RCM) teams.
- 3+ years of leadership experience managing, coaching, and developing staff in a healthcare revenue cycle environment.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent written and verbal communication skills, with the ability to collaborate across departments.
- Proficiency with Microsoft Office (Excel, Word, Outlook) and experience using healthcare revenue cycle systems.
Preferred Qualifications
- Bachelor's degree in Healthcare Administration, Business Administration, or a related field (or equivalent combination of education and experience).
- Experience with physician practice revenue cycle operations, particularly Emergency Medicine and Hospitalist service lines.
About New Ultimate Billing, LLC