Financial Opportunity Center (FOC) Coordinator

Salary: $45,000

Bilingual (English/Spanish)

The Village for Families & Children | Greater Hartford Region, CT

Help Families Build Stronger Financial Futures

At The Village for Families & Children, we believe strong families create thriving communities. For more than 200 years, we've worked to protect and nurture children while supporting individuals and families through behavioral health, early childhood, youth development, substance use treatment, and financial empowerment services.

Named a Connecticut Top Workplace for six consecutive years, with national recognition for our workplace culture and commitment to diversity, equity, and inclusion, The Village is a place where purpose-driven professionals can grow while making a lasting impact.

We are seeking a dynamic, bilingual Financial Opportunity Center (FOC) Coordinator to lead and expand our Volunteer Income Tax Assistance (VITA) program across Greater Hartford, Enfield, Manchester, and Windham. If you're passionate about financial empowerment, community engagement, and helping families access critical tax credits and resources, we'd love to hear from you.

What You'll Do

As the FOC Coordinator, you will oversee all aspects of VITA program operations and growth while serving as a key liaison to community partners, municipalities, colleges, funders, volunteers, and stakeholders.

In This Role, You Will:

• Lead the planning, implementation, and expansion of the annual VITA/EITC campaign.
• Coordinate multiple tax preparation sites and ensure compliance with IRS Quality Site Requirements.
• Recruit, support, and collaborate with volunteers, site coordinators, and community partners.
• Track program performance and analyze data to guide real-time decision making.
• Connect tax filers with broader financial coaching, asset-building, and supportive services through The Village's Financial Opportunity Center.
• Partner with marketing and community organizations to increase awareness and participation.
• Coordinate volunteer training and certification efforts.
• Provide direct operational support during tax season, including site coverage as needed.
• Manage program referrals, reporting requirements, and stakeholder communications.

What Makes You Successful

You are an organized relationship-builder who thrives in a fast-paced environment. You're comfortable balancing logistics, data tracking, community engagement, and volunteer coordination while remaining focused on helping individuals and families achieve greater financial stability.

We're Looking For Someone Who Has:

• Experience coordinating programs, projects, or community initiatives.
• Cultural Competency
• Initiative - who is Intiative driven
• Knowledge of VITA, EITC, tax preparation programs, or financial empowerment services.
• Strong organizational, planning, and problem-solving skills.
• Excellent written, verbal, and presentation abilities.
• A demonstrated commitment to working effectively with diverse populations.
• The ability to adapt quickly to changing priorities and community needs.
• Strong computer proficiency, including Microsoft Office applications.
• The ability to work independently while collaborating across teams and community partnerships.
• A commitment to confidentiality, professionalism, and service excellence.

As a Village employee, you should feel confident that your health and well-being is one of our highest priorities.