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Education & Training Coordinator

Job Description

Job Description:

Education and Training Coordinator

Royal Canin- A division of Mars Petcare

920 Arctic Drive

Lebanon, Tennessee 37090

What are we looking for?
  • Background in manufacturing environment is preferrable
  • Experience as an adult trainer
  • Strong organizational and multi-tasking skills
  • Outstanding written, verbal, and interpersonal communication skills
  • Strong interpersonal skills with ability to inspire and work together with associates within all levels of the organization
  • Ability to work with confidentiality
  • Strong computer skills with experience in Word, PowerPoint, and Excel
  • Preferred:
    • Experience completing full training cycles (assess needs, plan, develop, monitor, and adjust)
    • Experience with instructional design theory and implementation
    • Fluency in English and Spanish


What will be your key responsibilities?
  • Deliver and facilitate all onboarding activities for new hires (Bilingual in English and Spanish is preferrable).
  • Manage onboarding new hire training content, ensuring all information is updated and current.
  • Help develop the overall education and training program and strategies for the site
  • Ensure the onboarding training plans and evaluations are being completed through designated audits and verification follow ups with operational associates.
  • Facilitate the role profiling methodology to build clear inventories of responsibilities and required skills; identify gaps to build training course and curriculum.
  • Work closely with the Education and Training Lead to use loss data to build the factory skills matrix; ensuring this is kept up to date with the outputs of Associate validation.
  • Help develop a standardized and robust training for all operational associates; building the appropriate training standards and validation procedures to eliminate factory losses.
  • Ensure appropriate knowledge management methodologies are applied to maintain, share and update recorded knowledge within the site's Learning Management System (Poka)
  • Facilitate the training design and development methodology with support from the Subject Matter Experts (i.e. Operations, Safety, QF&S, etc.) in a way to drive standardization and simplification across the sites.
  • Training & Coaching on all E&T processes, systems, and tools.
  • Provide leadership, objectives, feedback, and performance coaching to all associates involved in site education and training programs; especially on the job trainers and expert trainers.
  • Administer site training processes, including managing the site training calendar, planning and scheduling training activities, administering training courses, maintaining training records, and monitoring training completion.
  • Provide administrative support as required
  • Manage training iPads and other technical equipment for training purposes
  • Develop engagement opportunities to increase associate engagement and participation
  • Other admin tasks and other duties as assigned


What can you expect from Mars?
  • Work with over 130,000 diverse and talented Associates, all guided by The Five Principles.
  • Join a purpose driven company, where we're striving to build the world we want tomorrow, today.
  • Best-in-class learning and development support from day one, including access to our in-house Mars University.
  • An industry competitive salary and benefits package, including company bonus.


Find out more about what Mars can offer you by visiting our Global Careers site.