✨ We're Hiring! Claims Clerk (Hybrid - Nevada) ✨
Ready to kick-start your career in a fast-moving, supportive environment? Join us as a Claims Clerk and help keep our claims operations organized and running smoothly-right from home!
What You'll Do- Handle clerical and administrative tasks to support the claims process
- Assist with documentation, filing, and data entry
- Keep information accurate, organized, and moving
- Be part of a team that values precision and excellent service
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Why Crawford & Company?✅ Salary: $23,134.21 - $42,307.66 annually
✅ Comprehensive Benefits that support financial, physical, and mental wellness
✅ Generous Employee Referral Bonus Program
✅ Multiple Employee Discounts
If you're detail-oriented, eager to learn, and excited to grow in the claims industry-this remote opportunity is made for you!
- High school diploma or GED; or the equivalent in related work experience.
- Must demonstrate basic knowledge of computer operations and of claim file systems and procedures.
- 2 yrs administrative experience preferred but not required.
- Proficient in the Microsoft suite of products and like systems.
- Must be capable of working in a fast paced environment.
- Must be flexible, adaptable, and have excellent multi-tasking skills.
- Must be technically proficient.
- Excellent oral and written communication skills are essential.
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- Matches proper file and/or claim number on unidentified correspondence by use of the various automated systems for mail delivered by USPS/ACS/Unmatched mail queue in ODM.
- Types a variety of material such as letters, benefit notices, or memorandums for medical appointment, attorneys, or external clients.
- Performs control operator functions for various Service Center or Claim Office data systems.
- Retrieves and/or re-files items from central storage facility and maintains accurate records of file activity.
- Receives dock and messenger service deliveries and verifies accuracy of delivered material.
- Prepares outgoing mail for shipment which includes the necessary attachments, wrapping, and sealing. This will include shipping/receiving computer equipment.
- Performs a variety of clerical duties such as answering telephones, taking messages, dispersing faxes, making payments, sort/preparing files, and data entry.
- Assists in updating jurisdictional notices and manuals used in the office.
- Pulls files from storage for in-house state audits.
- Prepares files in electronic form for state audits (payment history, file notes, and gathering medical reports).
- Contacts agents and insured on routine claims to obtain coverage information or obtains through the various systems.
- Issues payments, requests wage information for the adjusters, orders surveillance, and completes medical calls to obtain the current work status.
- Schedules medical appointments and sends all appropriate correspondence relating to that appointment.
- Performs other related work as required or requested.
- Upholds the Crawford Code of Conduct.