Sr Field Service Technician

Job Description

As a Sr Field Service Technician here at Honeywell, you will have the opportunity to provide high-level technical support and service to our customers, ensuring the optimal performance of Honeywell products and systems. You will troubleshoot and resolve complex technical issues, perform maintenance and repairs, and provide training and guidance to customers and junior technicians. Your expertise and dedication will drive customer satisfaction and contribute to the success of our service operations.

In this role, you will impact the efficiency and reliability of our service operations, enhance customer satisfaction, and support the growth of our business by ensuring the highest standards of service delivery.

Responsibilities

Sr. Field Service Technician

Travel Required: 85%-95% (including nights/weekends)

Honeywell Intelligrated is a ~$2.5B global leader in material handling automation and part of Honeywell's ~$8B Safety & Productivity Solutions (SPS) group. We design, build, and support advanced fulfillment technologies-from conveyor and sortation systems to robotics, AS/RS, and warehouse execution software.

As a Sr. Field Service Technician, you'll play a critical role in keeping our customers' distribution centers running at peak performance. You'll troubleshoot, repair, and maintain highly automated material handling systems while representing Honeywell on-site and ensuring safe, high-quality work.

Key Responsibilites

• Support equipment repair and assist other technicians with mechanical and electrical maintenance
• Complete work orders and documentation using established procedures and digital tools
• Diagnose mechanical and electrical issues using blueprints, schematics, multimeters, laptops, and other diagnostic tools
• Operate material handling equipment, battery systems, and powered machinery; use TCP/IP for troubleshooting and setup
• Perform preventive and corrective maintenance on pneumatic, hydraulic, mechanical, and electrical systems
• Troubleshoot complex controls issues, including PLCs, networks, PC logic, and I/O devices
• Assist in developing technical documentation and troubleshooting guides
• Document customer support issues in CMMS and dashboards; collaborate with other departments to resolve escalations
• Provide updates to Customer Service and management to support customer satisfaction
• Follow up with customers to ensure issues are fully resolved
• Participate in cleaning and maintaining conveyor systems and parts areas
• Maintain inventory of company-issued tools
• Complete all required paperwork accurately and on time
• Follow all safety procedures and contribute to continuous improvement
• Perform other duties as assigned

You Must Have

• High school diploma or GED
• 2+ years experience with metal fabrication tools (drills, saws, grinders) and strong mechanical/millwright skills
• 2+ years experience in material handling, industrial maintenance, or similar environments
• 2+ years experience reading blueprints and schematics
• 2+ years experience utilizing Microsoft Office 365 and operating a smartphone/tablet for business
• 2+ years experience operating forklifts, scissor lifts, or cranes (training provided)
• 2+ years experience working in a team environment
• Ability to work long hours in a physically demanding role
• Ability to work independently with a strong work ethic
• Valid driver's license
• Ability to travel up to 95%, including weekends

We Value

• Technical school training or 2-3 years industrial troubleshooting experience in a customer-facing role
• Mechanical aptitude and electrical troubleshooting skills
• Strong teamwork and communication abilities
• A positive, "can-do" attitude and willingness to learn
• Strong organizational skills
• Customer-facing experience

ABOUT HONEYWELL

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here



THE BUSINESS UNIT

Honeywell Industrial Automation enables process industry operations, creates world-class sensor technologies, automates supply chains, makes warehouses smarter, and improves worker safety. This combination builds on our core strengths in controls and automation technologies which in turn allows us to deliver better commercial outcomes for our customers. We enable customers to enhance the safety, sustainability, resiliency, and productivity of their people, plants, and assets.



BENEFITS

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more Honeywell Benefits information visit: https://benefits.honeywell.com/

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posting Date: May 29, 2026.



Honeywell recently announced plans to sell its Intelligrated (IGS) business to American Industrial Partners ("AIP"). At this time, we anticipate that the deal will close in the second half of 2026, subject to customary closing conditions. We expect this role, dedicated to the IGS business, will be part of this future transaction when it closes.



Intelligrated is currently unable to consider applicants who would require current or future sponsorship for employment authorization for this position. Candidates must be authorized to legally work in the United States without current or future sponsorship requirements.

About Us

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.

Required Skills
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