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Coordinator, Housing Business Operations - 003694

University of South Alabama
Mobile, AL, USA
May 13, 2026

Job Description

Posting Details

Position Information

Position Number	003694
Position Title	Coordinator, Housing Business Operations - 003694
Division	Student Affairs
Department	230110 - Central Housing Office
Minimum Qualifications	High school diploma or equivalent and five years of related experience. An equivalent combination of education and experience may be considered.
Preferred Qualifications
Job Description Summary	The University of South Alabama’s Central Housing Office is seeking to hire a Coordinator, Housing Business Operations. Interested candidates should apply to be considered.

Essential Functions

These are the job duties required of the position.

Essential Functions

Assists with financial operations, record-keeping, room assignments and changes, billing, delinquent payment follow-up, and account reconciliations within the USA Housing Department.
Works with multiple software systems to process student transactions accurately and efficiently with a high level of customer service.
Assists the Assistant Director with residence hall and meal plan assignments for all students living on campus.
Monitors the residence hall waitlist process, ensures transparency, efficiency, and timeliness of communication, offers, and updates to students.
Manages billing for transitional housing, including early arrivals, move-over, and late stay.
Works closely with the professional live-in team regarding occupancy management.
Troubleshoots or problem-solves students’ questions related to room reservations, room changes, wait lists, cancellations, and move-in and move-out processes.
Provides a high level of customer service for all constituents.
Responds to housing concerns from students and families.
Audits student accounts to ensure accurate and timely billing regularly.
Verifies and processes residence hall charges and credits, lock out charges, and damage billing.
Communicates residence hall contract policies and procedures to students, parents, and staff.
Under the direction of the Assistant Director, oversees invoicing and payment for University faculty/staff and non-students for co-op, internships, summer camps, or conference groups.
Maintains accurate, up-to-date records of housing assignments, room billing, room descriptions, vacancies, and addresses.
Manages communication, relationships, database, and outreach for short-term summer camps and conference groups, reserving spaces and completing contracts in a timely manner.
Enters debits and credits into software databases accurately.
Monitors and follows up with students to ensure payments are made.
Facilitates the room removal process for students who are in non-payment status or who remain un-enrolled after appropriate notification is provided.
Produces accurate reports on a weekly and as-needed basis as requested by the Assistant Director.
Regular and prompt attendance.
Ability to work schedule as defined and overtime as required.
Related duties as required.

Posting Information

Number of Vacancies	1
Position End Date (if temporary)
Job Open Date	05/12/2026
Job Close Date
Open Until Filled	Yes
Special Instructions to Applicants
Working Days	Monday - Friday
Working Hours	8:00 a.m. - 5:00 p.m.
Job Location	Main Campus
Full-time or Part-Time	Full Time
Regular or Temporary	Regular

Supplemental Questions

Required fields are indicated with an asterisk (*).

* Are you at least 18 years of age?
- Yes
- No
* Do you have a legal right to work in the United States?
- Yes
- No
* The University of South Alabama typically does not sponsor individuals for staff positions. Will you now or in the future require sponsorship for employment visa status?
- Yes
- No
* What is the highest level of education you have completed?
- Less than High School
- High School Diploma or equivalent
- Associates Degree
- Bachelors Degree (or will obtain within 6 months)
- Masters Degree (or will obtain within 6 months)
- Terminal Degree (or will obtain within 6 months)
* How many years of related experience do you have?
- Less than 1 year
- Between 1 - 3 years
- Between 3 - 5 years
- Between 5 - 7 years
- More than 7 years
* How did you hear about this position?
- USA website
- LinkedIn
- Zip Recruiter
- Indeed
- HigherEd Jobs
- Alabama Career Center / Alabama Works
- Facebook
- Word of mouth
- Other

Applicant Documents

Required DocumentsOptional Documents

Resume
Cover Letter

The University of South Alabama is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, religion, age, genetic information, disability, protected veteran status or any other applicable legally protected basis. If you feel you have been discriminated against, please notify the Equal Employment Opportunity Investigator or the Associate Vice President, Finance and Administration/CHRO.

EO Employer – minorities/females/veterans/disabilities/sexual orientation/gender identity.

Annual Security and Fire Safety Report
The University of South Alabama publishes certain crime statistics for the most recent three-year period as required by the Jeanne Clery Act. The Annual Security and Fire Safety Report is required by federal law and contains policy statements and crime statistics for the school. The report, along with additional information, is available online at: http://www.southalabama.edu/departments/police/resources/fireandsafetyreport.pdf. You may also request a paper copy from the University Police office located at 290 Stadium Blvd, Beta Gamma Commons Building, Mobile, AL 36688.

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Equal employment opportunity, including veterans and individuals with disabilities.

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