site stats

Shentel Retail Customer Service Representative

Job Description

Shentel is hiring a Retail Customer Service Representative in our Oakland, MD Shentel Store. We are looking for a sales-oriented customer service professional to sell Shentel Broadband service through face-to-face and over-the-phone interactions. You will play a pivotal role in keeping your neighbors connected!

We offer a great work environment and competitive total compensation package that includes:
  • Hourly base pay rate + uncapped commission
  • World class 401(k) - up to 8% company contribution
  • Medical, dental, vision, and life insurance with company subsidies
  • Up to 3 weeks of PTO and up to 9 paid holidays
  • Work schedule: M-F, 8a- 5p with occasional overtime


You worked hard for the following:
  • Your reputation as a successful sales professional who meets and exceeds sales goals
  • Your high school diploma or equivalent
  • One year of customer service or call center experience


We are looking for motivated individuals who love a challenge and are ready to meet and exceed their goals.

Compensation includes:
  • Salary range $14 - $15.82 per hour base pay
  • Position is commission eligible


Benefit offerings include*:
  • Health/Dental/Vision/Life insurance, including Flexible Spending Account (FSA) and/or Health Savings Account (HSA)
  • Disability insurance
  • Accident insurance
  • Paid time off
  • Paid holidays
  • 401(k) with company contribution
  • Discount on Shentel services if you are in a Shentel service area
  • Employee Assistance Program


*Eligibility requirements may apply to certain benefits

What are you waiting for? Come join the team that's leading the way in telecommunications!Shentel provides a drug-free workplace and is an EEO employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including sexual orientation and gender identity), national origin, disability, or protected Veteran status.

If you require accommodation or assistance to complete the online application process, due to a medical condition or impairment, please contact a HR Representative at 540-984-5241 or employment@emp.shentel.com . When you contact a HR Representative please identify the type of accommodation or assistance you are requesting. We will assist you promptly.

For technical issues with the website, please contact employment@emp.shentel.com .

EEO is the Law and Pay Transparency