Shentel

Shentel is hiring a Customer Service Representative (CSR) to join our call center team to support our growing business. We are looking for a sales-oriented customer service professional to sell Shentel's broadband and television solutions while providing excellent customer service. In this role you will play a pivotal role in keeping your neighbors connected! We offer a great work environment and competitive total compensation package that includes: Base hourly pay rate + uncapped commission World class 401(k) - up to 8% company contribution Medical, dental, vision, and life insurance with company subsidies Up to 3 weeks of PTO and up to 9 paid holidays You worked hard for the following: Your reputation as a successful sales professional who meets and exceeds sales goals Your high school diploma or equivalent One year of customer service or call center experience It's time to accept the challenge of providing an excellent customer experience. We are...

About the Role: The Enterprise Account Executive is primarily responsible for growing the fiber optic network for point-to-point, point-to-multipoint, and internet bandwidth connections within designated territories. The Fiber Account Executive must have a proven sales history and be able to hunt for, develop and maintain strong relationships with enterprise, government, healthcare, education, and other business customers to maximize service account value. Incumbent must respond to customer inquiries, manage service aspects of the account, cold call, and network in an effort to initiate contacts with business prospects for various service offerings. What we offer: Competitive commission structure with guaranteed base salary World class 401(k) - up to 8% company contribution Medical, dental, vision, and life insurance with competitive company subsidies Up to 3 weeks of PTO and up to 9 paid holidays Paid training to build the skills and confidence you...

Check out this video about Broadband Technicians: https://vimeo.com/549451090/67b06d4b82 (use the back button to return here after viewing the video) Job Summary: Responsible for preventive and demand maintenance and repair of the hybrid fiber coax (HFC) or fiber to the home (FTTH) broadband network including its associated equipment in accordance with operational standards and the company's policy. This includes maintaining or improving system performance standards. Environmental Requirements: Factors affecting environmental conditions will vary depending on the assigned work area and task. • Ability to climb ladders and/or utility poles and work in in high places • Ability to work in small places (such as crawl spaces and attics) • Ability to work outdoors and in extreme weather conditions and varying topographic, wet and dry locations. • Up to 25% daily travel time may be required. • Lifts and carries loads of 70 lbs. or more, works in confined spaces such as...

Glo Fiber is Growing! Join our growing Glo Fiber Sales Team. We are hiring Outside Sales Professionals to sell Fiber-To-The-Home internet service in and around Frederick, MD. This role has a competitive base salary plus uncapped commission structure, company vehicle, and a competitive benefits package. Come join us to sell Glo Fiber internet solutions that will keep your neighbors connected. Check out this video to learn more about the job. https://vimeo.com/881747110/d48a7322b3 We offer a competitive total compensation package Base Salary and uncapped commission structure $80,000 earning potential Company vehicle and gas card World class 401(k) - up to 8% company contribution Medical, dental, vision, and life insurance with company subsidies Up to 3 weeks of paid time off and up to 9 holidays Qualifications Requires the ability traverse door to door for 2+ miles per day Sales and territory management experience preferred One to two years as a...

Glo Fiber is Growing! Join our growing Glo Fiber Sales Team in Roanoke, VA. We are hiring Outside Sales Professionals to sell Fiber-To-The-Home internet service as Glo Fiber grows in the Roanoke area. This role has a competitive base salary plus uncapped commission structure, company vehicle, and a competitive benefits package. Come join us to sell Glo Fiber internet solutions that will keep your neighbors connected. Check out this video to learn more about the job. https://vimeo.com/881747110/d48a7322b3 We offer a competitive total compensation package Base Salary and uncapped commission structure $80,000 + earning potential Company vehicle and gas card World class 401(k) - up to 8% company contribution Medical, dental, vision, and life insurance with company subsidies Up to 3 weeks of paid time off and up to 9 holidays Qualifications Requires the ability to traverse door to door for 2+ miles per day Sales and territory management...

Job Summary The Fiber Technician I position is accountable for maintaining and expanding Shentel's fiber optic network. The fiber technician is a field position, works in various weather conditions, and is responsible for basic fiber preparation, splicing, installation and repair of fiber optic cable from the POP to the customer premise using tools and fusion splicing equipment. Under supervision, performs testing and certification of fiber. Must be able to communicate professionally and effectively with customers, contractors, and company personnel. Qualification Requirements: Education: High School Diploma is required for the role. Experience Level: 1 years of Construction experience is Preferred. 1 years of Field Network/Installation/Maintenance experience is Preferred. 1 years of Telecommunications experience is Preferred. Job Skills & Knowledge: Ability to fusion splice both loose tube single and ribbon fibers. Ability to prep and splice a...

Job Summary The Sr. Fiber Technician position is accountable for maintaining and expanding Shentel's fiber optic network. The senior technician is a lead field position, working in various weather conditions, and is responsible for complex fiber preparation, splicing, installation and the repair of fiber optic cable from the POP to the customer premise using tools and fusion splicing equipment. Under minimal supervision, leads other fiber technicians and contractors, performing testing and certification of fiber. Must be able to communicate professionally and effectively with customers, contractors, and company personnel. Education: High School Diploma is required for the role. Associate's/Technical Degree - two years is preferred for the role. Experience Level: 3 years of Fiber Splicing experience is Required. 3 years of Field Network/Installation/Maintenance/Construction experience is Required. 3 years of Telecommunication experience is Required. Job Skills...

Check out this video about Broadband Technicians: https://vimeo.com/549451090/67b06d4b82 (use the back button to return here after viewing the video) Job Summary: Responsible for preventive and demand maintenance and repair of the hybrid fiber coax (HFC) or fiber to the home (FTTH) broadband network including its associated equipment in accordance with operational standards and the company's policy. This includes maintaining or improving system performance standards. Environmental Requirements: Factors affecting environmental conditions will vary depending on the assigned work area and task. • Ability to climb ladders and/or utility poles and work in in high places • Ability to work in small places (such as crawl spaces and attics) • Ability to work outdoors and in extreme weather conditions and varying topographic, wet and dry locations. • Up to 25% daily travel time may be required. • Lifts and carries loads of 70 lbs. or more, works in confined spaces such as...

Do you enjoy interacting with people? Are you a natural problem-solver? Do you love working with the latest technology? If this sounds like YOU, come be a part of our growing Shentel Technical Support Team! As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical Support Representatives are a part of a supportive, service-oriented team in call center environment who: • Promote quality customer experience with honest and committed customer care. • Engage in real-time troubleshooting with customers to resolve technical issues. • Educate residential Shentel customers about the installation and use of products. • Capture opportunities to offer additional or upgraded services to customers as available, while providing a quality customer experience. We offer a great work environment and competitive total compensation package that includes: •...

Glo Fiber is Growing! Join our growing Glo Fiber Sales Team in Martinsburg, WV. We are hiring Outside Sales Professionals to sell Fiber-To-The-Home internet service as Glo Fiber grows in the Martinsburg area. This role has a competitive base salary plus uncapped commission structure, company vehicle, and a competitive benefits package. Come join us to sell Glo Fiber internet solutions that will keep your neighbors connected. Check out this video to learn more about the job. https://vimeo.com/881747110/d48a7322b3 We offer a competitive total compensation package Base Salary and uncapped commission structure $80,000 + earning potential Company vehicle and gas card World class 401(k) - up to 8% company contribution Medical, dental, vision, and life insurance with company subsidies Up to 3 weeks of paid time off and up to 9 holidays Qualifications Requires the ability to traverse door to door for 2+ miles per day Sales and territory...

Are you ready to move your career forward at the speed of light? Glo Fiber isn't just a new internet service provider, it's internet at the speed of light. Glo Fiber is looking for new employees who want a new company experience, matched with the stability and benefits of a publicly traded company. We are interviewing technicians, installers, retail sales representatives and other key positions in preparation for new market launches very soon. Get in on the ground floor and apply to be a part of our Glo Fiber family today! Check out this video about Broadband Technicians: https://vimeo.com/549451090/67b06d4b82 (use the back button to return here after viewing the video) Job Summary: Responsible for maintenance, installation and repair of FTTH services in the Shentel FTTH systems. Installs all Shentel FTTH video , broadband internet access and voice services. Supports system troubleshooting, maintenance and repairs from the customer premises to the head end / IP Hub...

Are you ready to move your career forward at the speed of light? Glo Fiber isn't just a new internet service provider, it's internet at the speed of light. Glo Fiber is looking for new employees who want a new company experience, matched with the stability and benefits of a publicly traded company. We are interviewing technicians, installers, retail sales representatives and other key positions in preparation for new market launches very soon. Get in on the ground floor and apply to be a part of our Glo Fiber family today! Check out this video about Broadband Technicians: https://vimeo.com/549451090/67b06d4b82 (use the back button to return here after viewing the video) If you're like a lot of people, you're excited to get your career moving. So where do you begin? Most of our Broadband Techs start their careers at Shentel fresh, enthusiastic to earn, while they learn. By the time they complete their training, they are capable men and women, well-educated on our...

Shentel is hiring a Retail Customer Service Representative in our Radford, VA Shentel Store. We are looking for a sales-oriented customer service professional to sell Shentel Broadband service through face-to-face and over-the-phone interactions. You will play a pivotal role in keeping your neighbors connected! We offer a great work environment and competitive total compensation package that includes: Hourly base pay rate + uncapped commission World class 401(k) - up to 8% company contribution Medical, dental, vision, and life insurance with company subsidies Up to 3 weeks of PTO and up to 9 paid holidays Work schedule: M-F, 8a- 5p with occasional overtime You worked hard for the following: Your reputation as a successful sales professional who meets and exceeds sales goals Your high school diploma or equivalent One year of customer service or call center experience We are looking for motivated individuals who love a challenge and are ready...

The Development & Training Specialist II is responsible for designing, developing, and delivering learning solutions that support Shentel's business objectives, operational priorities, and talent development strategy. This role works independently on moderately complex training initiatives, partners closely with business leaders and subject‑matter experts, and serves as a trusted resource for learning execution across functional teams. The Specialist II role demonstrates strong instructional capability, learning technology proficiency, and the ability to translate business needs into effective, scalable learning experiences. Key Responsibilities Training Design & Delivery Design, develop, and deliver instructor‑led, virtual, and blended learning programs aligned to business and operational needs Facilitate training sessions for frontline, professional, and leadership audiences using adult learning principles; including onboarding, operational, and enterprise...

Are you ready to move your career forward at the speed of light? Glo Fiber isn't just a new internet service provider, it's internet at the speed of light. Glo Fiber is looking for new employees who want a new company experience, matched with the stability and benefits of a publicly traded company. We are interviewing technicians, installers, retail sales representatives and other key positions in preparation for new market launches very soon. Get in on the ground floor and apply to be a part of our Glo Fiber family today! Check out this video about Broadband Technicians: https://vimeo.com/549451090/67b06d4b82 (use the back button to return here after viewing the video) If you're like a lot of people, you're excited to get your career moving. So where do you begin? Most of our Broadband Techs start their careers at Shentel fresh, enthusiastic to earn, while they learn. By the time they complete their training, they are capable men and women, well-educated on our systems...

Do you have an entrepreneurial spirit and the motivation to make things happen? Are you seeking the freedom to succeed based on your own efforts? The Account Executive I position gives you the opportunity to build Glo Fiber's market position, concentrating on working with local small to medium sized business owners. This position is responsible for identifying and selling our Glo Fiber business solutions within our Glo Fiber markets. Shentel is a growing company offering products and services that use our state-of-the-art fiber optic network. Shentel has an unbeatable culture with a team that embodies our standards of constant improvement, communication, and teamwork. To let you know how much we value you, we've put together a competitive, full-spectrum employee care package. How We Reward You Competitive commission structure with guaranteed base salary World class 401(k) - up to 8% company contribution Medical, dental, vision, and life insurance with competitive...

Job Summary The Fiber Technician II position is accountable for maintaining and expanding Shentel's fiber optic network. The fiber technician is a field position, works in various weather conditions, and is responsible for intermediate to complex fiber preparation, splicing, installation and the repair of fiber optic cable from the POP to the customer premise using tools and fusion splicing equipment. Under minimal supervision, performs testing and certification of fiber. Must be able to communicate professionally and effectively with customers, contractors, and company personnel. Qualification Requirements: Education: High School Diploma is required for the role. Associate's/Technical Degree - two years is preferred for the role. Experience Level: 2 years of Fiber Splicing experience is Required. 2 years of Field Network/Installation/Maintenance/Construction experience is Required. 2 years of Telecommunications experience is Required. Job...

Glo Fiber is Growing! Join our growing Glo Fiber Sales Team in Zanesvill, OH. We are hiring Outside Sales Professionals to sell Fiber-To-The-Home internet service as Glo Fiber grows in the Zanesville and Lancaster area. This role has a competitive base salary plus uncapped commission structure, company vehicle, and a competitive benefits package. Come join us to sell Glo Fiber internet solutions that will keep your neighbors connected. Check out this video to learn more about the job. https://vimeo.com/881747110/d48a7322b3 We offer a competitive total compensation package Base Salary and uncapped commission structure $80,000 + earning potential Company vehicle and gas card World class 401(k) - up to 8% company contribution Medical, dental, vision, and life insurance with company subsidies Up to 3 weeks of paid time off and up to 9 holidays Qualifications Requires the ability to traverse door to door for 2+ miles per day Sales and...

Do you enjoy interacting with people? Are you a natural problem-solver? Do you love working with the latest technology? If this sounds like YOU, come be a part of our growing Shentel Technical Support Team! As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical Support Representatives are a part of a supportive, service-oriented team in call center environment who: • Promote quality customer experience with honest and committed customer care. • Engage in real-time troubleshooting with customers to resolve technical issues. • Educate residential Shentel customers about the installation and use of products. • Capture opportunities to offer additional or upgraded services to customers as available, while providing a quality customer experience. We offer a great work environment and competitive total compensation package that includes: •...

Shentel is hiring a Retail Customer Service Representative in our Weston, WV Shentel Store. We are looking for a sales-oriented customer service professional to sell Shentel Broadband service through face-to-face and over-the-phone interactions. You will play a pivotal role in keeping your neighbors connected! We offer a great work environment and competitive total compensation package that includes: Hourly base pay rate + uncapped commission World class 401(k) - up to 8% company contribution Medical, dental, vision, and life insurance with company subsidies Up to 3 weeks of PTO and up to 9 paid holidays Work schedule: M-F, 8a- 5p with occasional overtime You worked hard for the following: Your reputation as a successful sales professional who meets and exceeds sales goals Your high school diploma or equivalent One year of customer service or call center experience We are looking for motivated individuals who love a challenge and are ready to...