TAD PGS, Inc
Laurel, MD, USA
We have an outstanding Contract position for an IT Help Desk Technician to join a leading Company located in Laurel, MD. ***100% Onsite in Laurel, MD Office*** ***U.S. Citizenship Required*** **Candidate must have the ability to obtain and maintain a Secret Security Clearance.** Please click on this link if you have any questions on how to obtain a clearance: https://www.tadpgs.com/obtain_security_clearance Job Responsibilities: Your primary responsibility will be to provide first contact resolution for account administration, desktop, laptop, mobile devices, applications, and network connectivity problems remotely in a call center or walkup desk; You will create, maintain, and modify user accounts for network and business applications; You will research, analyze, and diagnose problems with client systems to include hardware and software, servers, peripheral equipment, and networks. You will solve problems using documented processes where available and best practices where not;...