Posting Details
| Position Number | 008223 |
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| Position Title | Director, Student Accounting & Bursar - 008223 |
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| Division | Finance and Administration |
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| Department | 172600 - Student Accounting |
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| Minimum Qualifications | Bachelor’s degree in business or a related field from an accredited institution as approved and accepted by the University of South Alabama and six years of professional student accounting, bursar operations, or related financial services experience, three years of which were in a supervisory capacity. |
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| Preferred Qualifications | |
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| Job Description Summary | The University of South Alabama’s Office of Student Accounting is seeking to hire a Director, Student Accounting & Bursar. Interested candidates should apply to be considered. |
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Essential Functions
These are the job duties required of the position.
| Essential Functions | - Sets the strategic vision for the Office of Student Accounting to establish a strong organizational culture that places a high value on customer service and accurate transaction processing.
- Directs the organizational processes surrounding the receipt custody and disbursement of student account transactions and other accounts receivable, cashiering operations, and department deposit functions of the university.
- Oversees the direction of the daily operations of the Office of Student Accounting, including management of university payment systems and fee assessment processes.
- Directs the management of tuition and fee assessments, account adjustment approvals, processing of student refunds, and the receipt and disbursement of institutional and financial aid funds.
- Directs compliance with all applicable federal, state, and institutional regulations, including reporting and audit requirements.
- Directs the development and maintenance of robust internal controls to safeguard institutional assets.
- Oversees the testing of software system updates for the Office of Student Accounting.
- Directs the calculation of student tuition refunds based on federal guidelines and university policies and oversees the processing of tuition refund checks and e-refunds processes.
- Directs the management of policies and procedures surrounding employee educational benefit processing.
- Oversees the direction of the coordination of schedules and registration procedures with university departments, including the Registrar’s Office and Auxiliary units.
- Directs the review and approval of the development of institutional websites processing financial transactions.
- Directs PCI compliance within the Office of Student Accounting.
- Directs the development of innovations to improve delinquent account processes and procedures for the collection of student and employee receivables.
- Oversee the assistance provided to both internal and external auditors, providing information and access to records as required.
- Reviews all account reconciliations for student accounting clearing and loan funds.
- Reviews and approves deferred revenue transactions, ensuring all journal entries are processed timely.
- Establishes a robust training and continuing education program for Student Financial Services to ensure compliance with policies and practices and keeps employees abreast of current changes and standards.
- Directs data analysis over technical matters.
- Strategically develops solutions for process improvement.
- Recommends and participates in the development of university policies and procedures related to student billing and collections.
- Serves on university planning and policy-making committees, as requested.
- Directs the development and implementation of strategies to deal effectively with highly sensitive concerns with parents, students, and other University customers.
- Establishes mechanisms to ensure that sound professional judgement is utilized to make determinations on any individual student account matters and that effective communications are utilized with students and parents for timely resolution of all matters.
- Oversees the evaluation and review of requests for penalty charge waivers, communicating decisions to parents and students as needed.
- Directs a high-level of customer-oriented staff interaction with students, parents, and administrators.
- Directs the preparation of required and ad-hoc university, federal, state, or other mandatory and non-mandatory reports.
- Directs the development and maintenance of Office of Student Accounting Policy and Procedure Manual.
- Directs the development and maintenance of Office of Student Accounting publications.
- Directs the development and maintenance of updates to the Office of Student Accounting webpage.
- Regular and prompt attendance.
- Ability to work schedule as defined and additional hours as required.
- Related duties as required.
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| Number of Vacancies | 1 |
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| Position End Date (if temporary) | |
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| Job Open Date | 04/14/2026 |
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| Job Close Date | |
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| Open Until Filled | Yes |
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| Special Instructions to Applicants | |
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| Working Days | Monday - Friday |
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| Working Hours | 8:00 a.m. - 5:00 p.m. |
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| Job Location | Main Campus |
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| Full-time or Part-Time | Full Time |
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| Regular or Temporary | Regular |
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Supplemental Questions
Required fields are indicated with an asterisk (*).
- * Are you at least 18 years of age?
- * Do you have a legal right to work in the United States?
- * The University of South Alabama typically does not sponsor individuals for staff positions. Will you now or in the future require sponsorship for employment visa status?
- * What is the highest level of education you have completed?
- Less than High School
- High School Diploma or equivalent
- Associates Degree
- Bachelors Degree (or will obtain within 6 months)
- Masters Degree (or will obtain within 6 months)
- Terminal Degree (or will obtain within 6 months)
- * How many years of related experience do you have?
- Less than 1 year
- Between 1 - 3 years
- Between 3 - 5 years
- Between 5 - 7 years
- More than 7 years
- * How did you hear about this position?
- USA website
- LinkedIn
- Zip Recruiter
- Indeed
- HigherEd Jobs
- Alabama Career Center / Alabama Works
- Facebook
- Word of mouth
- Other
Applicant Documents
Required Documents- Resume
Optional Documents- Cover Letter
The University of South Alabama is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, religion, age, genetic information, disability, protected veteran status or any other applicable legally protected basis. If you feel you have been discriminated against, please notify the Equal Employment Opportunity Investigator or the Associate Vice President, Finance and Administration/CHRO.
EO Employer – minorities/females/veterans/disabilities/sexual orientation/gender identity.
Annual Security and Fire Safety Report
The University of South Alabama publishes certain crime statistics for the most recent three-year period as required by the Jeanne Clery Act. The Annual Security and Fire Safety Report is required by federal law and contains policy statements and crime statistics for the school. The report, along with additional information, is available online at:
http://www.southalabama.edu/departments/police/resources/fireandsafetyreport.pdf. You may also request a paper copy from the University Police office located at 290 Stadium Blvd, Beta Gamma Commons Building, Mobile, AL 36688.

Equal employment opportunity, including veterans and individuals with disabilities.
PI283862663