Houston City College
Houston, TX
SUMMARY Supports the assigned department by performing a variety of tasks which help advance the department’s mission and enhance student experience. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. 1. Provide exceptional customer service as a primary point of contact for students, parents, and campus community members. 2. Respond to inquiries via phone, email, online platforms, and in person. 3. Assist with student orientation events and workshops, engaging with students and families individually and in groups. 4. Guide students in navigating campus resources, services, and academic processes. 5. Participate in informational panels, presentations, and outreach activities related to student support and advisement. 6. Serve on student advisory or recruitment boards, assisting with interviews and program initiatives. 7. Facilitate workshops to...