Nabors
Houston, TX, USA
Job Description Rigline24/7 RigCLOUD Support Technicians are Nabors front line technical support experts for NDS products, which include RigCLOUD and our Smart Products portfolio. The ability to gather information, diagnose problems, and resolve issues is the technician's primary task. The technician is expected to resolve routine issues and log all calls in a tracking system. Technicians will manage the issue from beginning to end, working with other departments, until resolution. This a rotational 12-hour shift position in the support center, 7 days on/7 days off. Qualifications MINIMUM QUALIFICATIONS: 3-5 years computer and networking knowledge/experience. Oil & Gas industry knowledge/experience. Must demonstrate advanced troubleshooting skills. Ability to diagnose root cause, document findings and provide potential solutions, both temporary and permanent. Superb customer service skills and excellent written and verbal communication skills. Capable of quickly...