Rethink First
Philadelphia, PA, USA
About RethinkFirst RethinkFirst is a leading behavioral health technology company working to make mental wellness, education, and support accessible and scalable. Through our suite of cloud-based platforms—including RethinkEd, RethinkCare, and RethinkBH—we serve educators, employers, and providers with tools that deliver measurable, inclusive outcomes. We're on a mission to make behavioral health more effective, equitable, and human. About the Role: The AR/Collections Specialist will play a key role in managing the full collections cycle by monitoring aging reports, following up on past-due accounts, resolving billing issues, and recommending escalations when needed. This role will support accurate invoicing, ensure HIPAA-compliant handling of sensitive data, and collaborate across teams to resolve complex customer issues. The ideal candidate brings strong attention to detail, advanced Excel skills, and experience with ERP systems. Key Responsibilities: Monitor aging...