Penn National Insurance
Harrisburg, PA
Inservco Insurance Services, a wholly owned subsidiary of Penn National Insurance, is a leading regional third-party claims administration firm that provides risk management services to customers. We are hiring for a Systems Support Specialist. This position conducts business process analyses, needs assessments and defines functional, system and program requirements to ensure information technology solutions are aligned with business initiatives.
This position is a hybrid role, located in Harrisburg, PA.
Position Competencies
Business Acumen
Negotiation
Results Oriented
Time & Priority Management
Decision Making
Essential Duties and Responsibilities
Documentation
Creates and updates or modifies systems documentation including, but not limited to: business or systems requirements, change requests, workbooks, test matrices, test cases on new product development, and report layouts. Documentation is used by programmers/developers to...