Independence Blue Cross LLC
Philadelphia, PA, USA
Bring your drive for excellence, teamwork, and customer commitment to Independence. Join us as we renew and reimagine the future of health care. Together we will achieve our mission to enhance the health and well-being of the people and communities we serve.
Under the supervision of the Case Management Manager, the Community Resource Navigator provides targeted outreach to members predicted to be experiencing social determinants of health (SDOH) challenges. This role focuses on assessing psychosocial needs, and coordinating services to address barriers such as housing instability, food insecurity, transportation, and access to care. The “Service Connector” serves as a liaison between members, families, the health plan, and community resources to promote health equity and improve member outcomes.
Key Responsibilities:
Conduct outreach to members with potential SDOH-related needs and perform psychosocial assessments.
Educate members and families on...