Golden Nugget
Biloxi, MS, USA
Overview:
The Player Services Shift Supervisor is responsible for assisting the Player Services Shift Manager in the successful operation of Player Services. Supervises all Player Services personnel in the performance of their duties to ensure all patrons have an enjoyable gaming experience. Assists and advises the Player Services personnel as necessary, to assure the successful performance of their assigned job duties and the Company overall.
Responsibilities:
Responsible for supervising the Player Services personnel to ensure accurate control over casino funds. Ensure all policies and procedures are followed. Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees. Development of staff, interviews, hires and evaluates. Review staffing levels to maintain budgeted levels of employment. Delegate authority and assign responsibilities. Ensuring that all state and federal...