Century Distribution Systems
Glen Allen, VA
Description:
The Customer Operations Analyst works as an independent professional with extensive knowledge of the supply chain management activities and services provided by Century Distribution Systems. The individual possesses solid knowledge of supply chain issues; is capable of recognizing problems and is able to develop innovative approaches to arrive at sound practical solutions to resolve issues. The Customer Operations Analyst is able to present the Company’s position clearly and confidently and is sensitive to customers’ goals and concerns. The individual must also have a strong command of the IT solutions being offered through VMS®. This position actively works to fulfil the contracted service obligations by delivering operational satisfaction to Century’s customers. This position requires direct client contact and the primary responsibilities include: Creating and maintaining of Customer SOPs and Addendums. Coordinating all support needs for assigned customers....