Institute of Electrical and Electronics Engineers, Inc.
Piscataway, NJ
Job Summary Reporting to the Manager of Customer Relationship Management, the primary responsibility of the Customer Relationship Specialist is to create a customer-centric consulting service that promotes current and new business development. This position will also build and manage relationships for IEEE Conferences, Events, and experiences and facilitate timely and transparent control processes. Additionally, this role serves as a liaison for the Customer Relations team and acts as an in-house advocate for the customer, supporting the team manager with various projects and coverage as needed.
The position involves coordination, account management, compliance, and influencing, requiring a thorough understanding of the priorities of the assigned accounts as well as those of relevant stakeholders. These stakeholders include the IEEE Management Council members, IEEE Geographic Unit Officers, Society Officers and Executive Directors, and the Managing Director of Conferences,...