15 call center agent jobs found

Freedom Mortgage Moorestown, New Jersey, United States of America Mortgage Servicing Full time Remote Summary: The Supervisor, SPOC Svcg – Borrower Outreach is responsible for the oversight and compliance of the Single Point of Contact team in the Loss Mitigation group. The Supervisor must be knowledgeable in FHA, VA, USDA, FNMA, and FHLMC loss mitigation options and the waterfall. Must effectively demonstrate a professional level of competency in all states of loss mitigation and the foreclosure process and requirements for all states, while adhering to all state and federal guidelines. Must be able to work until 8pm EST. Essential Job Duties and Responsibilities include : Manages team of 10-12 SPOC Specialists Handles daily supervisory functions including timecards, interviews and coordination with HR on disciplinary action as necessary Holds daily team huddles to review changes, answer questions and provide updates Deliver...

DLB Associates is a premier engineering and consulting firm specializing in innovative, mission-critical solutions across hyperscale data centers, advanced infrastructure, and high-performance building systems. With over four decades of expertise, we partner with some of the world’s most influential companies to design and optimize environments that demand precision, scalability, and resilience. Join us and be part of a team where your voice matters, your work makes an impact, and your growth is a shared priority. Position Title : Commissioning Construction Manager/ Owner's Representative Location : Charleston, SC . This may include travel to any of the 50 US states.    Job Summary  The Commissioning Construction Manager (CxCM) serves as the owner’s and/or contractor’s representative throughout all phases of the commissioning process (L1–L5).     This role combines traditional Owner’s Representative and Construction Manager responsibilities with specialized...

DLB Associates is a premier engineering and consulting firm specializing in innovative, mission-critical solutions across hyperscale data centers, advanced infrastructure, and high-performance building systems. With over four decades of expertise, we partner with some of the world’s most influential companies to design and optimize environments that demand precision, scalability, and resilience. Join us and be part of a team where your voice matters, your work makes an impact, and your growth is a shared priority. Position Title : Commissioning Construction Manager/ Owner's Representative Location : 75%-100% travel. This may include travel to any of the 50 US states. Candidate must relocate, temporarily or permanently, to Cedar Rapids area.      Job Summary  The Commissioning Construction Manager (CxCM) serves as the owner’s and/or contractor’s representative throughout all phases of the commissioning process (L1–L5).     This role combines traditional Owner’s...

Fleet Data Centers designs, builds and operates mega-scale data center campuses. Fleet provides its customers flexibility and predictability to meet their upside demand forecasts, addressing a key need in the market as traditional leased models are struggling to keep pace with the demand for new Cloud and AI infrastructure. Fleet is led by a team of industry veterans that have already made a lasting imprint on the evolution of global digital infrastructure and are committed and uniquely capable of upleveling data center development scale and operations in the face of rising demand. Fleet is well positioned to bring in-house design, engineering and operational capabilities to collaborate with customers on tailored solutions for campuses of 500MW+. This unique model enables Fleet to provide the world’s largest and most sophisticated customers a seamless extension of their own data center fleets with constant access to design innovation. Fleet is headquartered in Denver, Colorado,...

Fleet Data Centers designs, builds and operates mega-scale data center campuses. Fleet provides its customers flexibility and predictability to meet their upside demand forecasts, addressing a key need in the market as traditional leased models are struggling to keep pace with the demand for new Cloud and AI infrastructure. Fleet is led by a team of industry veterans that have already made a lasting imprint on the evolution of global digital infrastructure and are committed and uniquely capable of upleveling data center development scale and operations in the face of rising demand. Fleet is well positioned to bring in-house design, engineering and operational capabilities to collaborate with customers on tailored solutions for campuses of 500MW+. This unique model enables Fleet to provide the world’s largest and most sophisticated customers a seamless extension of their own data center fleets with constant access to design innovation. Fleet is headquartered in Denver, Colorado,...

About Balto At Balto, we use AI to coach contact center agents in real time. Powering better conversations and measurable business outcomes. As an industry leader in AI-driven performance coaching, we’re scaling fast and building the next category-defining company in the contact center space. Our Culture: We’re AI Obsessed At Balto, we don’t just build AI—we live it. If you’re not… Building your own GPTs in OpenAI AI-coding side projects in Replit Following the latest drops from Google, OpenAI, Anthropic, Meta, and xAI Reading essays, academic papers, and dev blog posts about LLMs Generating stunning visuals with MidJourney or videos with VEO ...then Balto might not be the right place for you. But if that does sound like you? You’re going to feel right at home. Why Balto Fully remote team — work from anywhere in the US Mission-driven culture with smart, supportive, and AI-obsessed teammates Career growth — this role is built for...

Responsibilities Position Overview:   The Clinical Supervisor, RN in the Intermediate/Progressive Care Unit, plays a vital role in managing daily unit operations while providing exceptional patient care. This leader supports the team's professional development, ensures adherence to clinical protocols, and fosters a collaborative environment to achieve optimal patient outcomes.   Key Responsibilities: Oversee daily clinical and operational activities of the Intermediate/Progressive Care Unit. Act as a mentor and resource to nursing staff, supporting their professional growth and performance improvement. Ensure compliance with hospital policies, nursing standards, and regulatory requirements. Collaborate with multidisciplinary teams to provide high-quality patient care and achieve unit goals. Address and resolve patient or staff concerns in a timely and effective manner. Participate in staff scheduling, performance evaluations, and hiring...

We're Sonesta International Hotels. The 8th largest hotel company in the U.S.-and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive -bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Job Description Summary Assist in managing all aspects of the front office areas which may include but is not limited to guest registration, bell services, concierge services, business center and PBX, to ensure superior guest satisfaction and maximize hotel profitability are achieved. Assistant Front Office Manager will adhere to all brand standards and serve as Front Office Manager in his/her absence. Job...

Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com Come join our team where you'll make technology happen in surprising ways. Let's shape tomorrow - it'll be a fun journey! The Manager, Billing Technical Support leads a global team responsible for incident management, monitoring, and operational support across North America and LATAM. This role ensures the stability, accuracy, and availability of billing systems-including SAP, B2B platforms,...

Job ID: 520372 Leviat, a CRH company, is a global leader in lifting, insulating and connecting technology for the construction industry. The company employs nearly 3,000 diverse, talented employees at 60 locations globally. Leviat's engineered products and innovative construction solutions are used in a variety of market segments from residential, non-residential and infrastructure, enabling users to build better, stronger, safer, and faster. We stand together to REINVENT THE WAY OUR WORLD IS BUILT. Job Summary We are seeking a dynamic, passionate, and driven individual to join the team as a Product Manager. Innovative products and services are at the foundation of our company; this position reports to the Head of Product Management and is responsible for supporting the development of a multi-year product strategy across Leviat NA lines of business. A key part of the role is the cross-functional partnership and alignment across Operations, R&D, Sales and Finance. As...

Nemours is seeking a Financial Performance Manager - Pharmacy. Primary Functions: Financial Performance Manager - Pharmacy is responsible for planning, evaluating, coordinating, administering, implementing and reviewing of all pharmacy financial activities. These activities include the preparation of the expense and capital budgets, preparation of financial reports and statistics, analysis and assessment of financial benchmark data, assisting with the evaluation of new programs that could impact the finances of the pharmacy, in collaboration with Finance and Pharmacy Leadership. This position will support and manage daily financial business issues and challenges for the Pharmacy Department to include pharmacy charge capture, identify cost savings opportunities, to include 340B, and support implementation of efficient business operations. Complete ongoing financial performance analyses of new/existing contracts, programs, and services. Acts as a collaborative resource and...

Job title Outbound Dialer List Manager About Sagility Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. We are looking for a motivated and detail-oriented Outbound Dialer Manager to support and optimize our outbound dialing operations. This role is ideal for someone with at least 2 years of hands-on experience in dialer management, outbound campaign setup, or call center technology who is ready to take the next step into a more ownership-focused position. As an Outbound Dialer Manager (also referred to as a Dialer Campaign Manager, Junior Outbound Campaign Manager, Dialer...

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers - such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future - for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story. ABOUT THE ROLE: The Associate Manager, Maintenance is a critical role with oversight for the implementation of world class maintenance excellence strategies supporting optimum equipment efficiency/reliability, improving product quality, while focusing on the reduction of fixed and variable costs associated with repair and maintenance. In this role you will serve as the champion for the development and deployment of standard maintenance systems across several of the key...

Job Description The future is what you make it. Are you ready to make a difference, work on most impactful projects influencing our business and be at heart of revolution to create a resilient supply chain? In Supplier Quality Engineering (SQE) we're finding innovative, collaborative ways to improve delivery and quality of our suppliers creating vital link between our supply chain, internal factories and our customers. Come be a part of team of future shapers that: Proactively reviews suppliers, assess operational gaps to identify risks and takes systematic actions to develop a world class supplier. Is globally responsible for all supplier development and quality improvement and sustainment. Systematically drives Root Cause Corrective Action (RCCA) investigations to prevent defects. Works directly with sourcing, business, engineering and our customers on strategies to improve product quality and delivery. Identifies and leads the implementation of continuous...

002422SR School/Unit Harvard University Central Administration Job Function Facilities Location Cambridge Job Type Full-time Salary Grade 059 FLSA Status Exempt Union 00 - Non Union, Exempt or Temporary Term Appointment No Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive. Why join Harvard University Central Administration? Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them...