LAKE RIDGE BANK
Monona, WI
Description:
Make an impact with Lake Ridge Bank by protecting our clients by helping strengthen how we respond to, manage, and resolve fraud. The Deposit Services Fraud Specialist supports the bank’s response to reported fraud events by coordinating operational activities involving deposit accounts, transactions, account protections, recovery and reimbursement follow-up, documentation, and communication across departments. The role serves as an operational resource for associates and internal partners, completes assigned account and transaction work, and follows outstanding items through resolution. A key focus of the position is strengthening the consistency and effectiveness of fraud-related work within Deposit Services. The specialist develops and maintains operational processes, procedures, and job aids for Deposit Services teams, including documentation that supports backup coverage. The position works closely with other departments to understand their needs, clarify...