$50,000 - $70,000 yearly
Sauk Valley Bank
Janesville, WI, USA
SUMMARY
The position of Retail Market Manager is responsible for managing the retail banking operations of the Sterling North Branch marketplace, ensuring the maintenance of the Sauk Valley Bank customer service culture and standards. This position provides leadership, training, support and supervision to personnel, remains fully knowledgeable of bank products and services and is responsible for a superior level of internal and external relationship management.
Ensures compliance with all Bank policies and procedures, as well as, state and federal banking regulations.
ESSENTIAL DUTIES
Engages in business development activities and is actively involved in instilling and maintaining a positive sales and service environment through ongoing education, supervision, mentoring and coaching of retail personnel.
Reinforces the application of superior customer service through his or her own example along with appropriate follow through with existing customers....