Shentel
Winchester, VA
Job Summary Responsible for supporting the commercial sales team with various operational responsibilities to include post-sale order management, customer billing, USAC billing, and quality assurance. The position will require working cross-functionally with Sales, Engineering, Operations, Customer Service, and external stakeholders. The role combines project coordination, and billing system management. Job Responsibilities Manage post-sale order activities to ensure timely and accurate service delivery and billing initiation Work with customers and external organizations to resolve order and billing challenges Coordinate across internal teams (Sales, Engineering, Operations, Customer Service) Works with governmental institutions (USAC) Qualifications Associate's or Bachelor's degree in Business, Information Systems, or related field preferred Minimum 5 years of customer service, operations, or related experience Telecommunications...