Brother International Corporation
Bartlett, TN
Role Overview:
About the Program The Customer Service Development Program is a full-time, entry-level opportunity designed to help you build your career in customer service! You’ll begin as a Customer Service Development Associate, learning about our products, systems, and customer-centric approach by shadowing team members, completing training, and gradually gaining hands-on experience. After 6–9 months, you’ll be eligible for your first promotion, to Senior Associate. In this role, you’ll still be learning and training, but you’ll also take on more responsibilities in customer interactions and support, while continuing to build your confidence and skills. After another 6–9 months of the program, you will join the core team as a representative, marking your second promotion in just 12–18 months! You’ll go from a brand new customer service team member to a Brother call center expert, with two promotions and all the support you need to grow into your customer service...