Maps Credit Union
Salem, OR
Maps Credit Union Description:
Maps Credit Union seeks a Part-Time Contact Center Specialist or Officer to provide exceptional service and information to members regarding Credit Union products or services, member transactions, and account inquiries. (The following represents the Contact Center Specialist job description. Note that the Contact Center Officer position will entail additional responsibilities.) Key Responsibilities include: In a call center environment, provide service to personal or business members by providing counseling or performing maintenance on the following types of accounts or services: savings, checking, certificate and loan accounts, online banking, debit cards, direct deposit, and automatic transfers. Provide information on current promotions. Assist in transactions and inquiries on accounts via member-initiated phone calls with efficiency and accuracy. Answer member questions and solve problems regarding accounts and statements. Further...