Clinical Liaison

We are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service. As a leading provider in the long-term care industry, we believe in fostering a collaborative, inclusive and supportive work environment where every team member is valued and empowered to make a difference. Whether you're an experienced professional or just starting your career, we offer opportunities for growth, development, and advancement in a range of roles. Join us in our mission to enhance the well-being of our patients and residents while making a meaningful impact in the communities we serve.

Are you skilled at establishing new business relationships with a variety of referral sources to drive financial success? We are seeking a high-performing Strategic Clinical Admissions Director to spearhead patient and resident census growth, establish hospital network partnerships, and optimize complex clinical admissions.

In this role, you bridge the gap between acute hospital systems and post-acute care centers. Leveraging your clinical background and consultative business acumen, you will work directly with hospital executives, emergency department physicians, discharge planners, and case managers. Your focus will be on enhancing the nursing centers revenue stream by driving patient referral conversions, developing specialty clinical programs, reducing hospital readmissions, and securing high-value strategic alliances across your assigned territory.

Position Highlights 

Strategic Growth & Business Development

*Identify, develop, and cultivate new hospital networks, physician groups, and regional referral partnerships to expand market share.

*Analyze hospital pain points, leadership shifts, and regional healthcare dynamics using Core Analytics and competitor market data.

*Identify opportunities for vertical healthcare integration and design tailored clinical pathways that address high-acuity patient transitions.

*Represent your assigned nursing centers within regional health systems to elevate organizational presence and secure preferred-provider status.

Clinical Referral Management & Consultative Sales

*Oversee and streamline the patient/resident intake-to-admission pipeline, collaborating closely with the Referral Clinical Admission team to hasten the process. 

*Establish dedicated referral tracks with hospital specialists, trauma centers, and acute post-operative units.

*Serve as a consultative clinical liaison, educating hospital clinicians, case managers, and emergency medicine teams on center capabilities, complex care delivery, and appropriate transitional criteria.

*Track admission velocity, referral pipelines, conversion yields, and readmission patterns to present actionable trend analysis to executive leadership.

Bedside Assessment & Patient Transition

*Conduct comprehensive bedside pre-admission clinical and financial evaluations in assigned hospital facilities.

*Review complex patient charts via hospital electronic medical records (EHR/EMR) and discharge coordination platforms.

*Engage directly with patients and families at bedside to complete risk assessments, educate on post-acute recovery plans, and establish transition confidence.

*Coordinate with center interdisciplinary teams (IDT) to communicate patient risk factors, necessary clinical interventions, and specialized equipment needs prior to arrival.

Readmission Reduction & Clinical Program Design

*Leverage clinical expertise to develop targeted clinical programs aligned with community health needs and referring hospital quality metrics.

*Work collaboratively with hospital case management to identify readmission risk factors, track re-hospitalized patients, and build performance improvement plans.

*Facilitate joint review meetings with hospital leadership to evaluate high-risk clinical cohorts and continuously improve patient outcomes.

*RN or LPN licensure preferred but not required except where mandated in the state in which employment occurs. 

*Valid driver’s license. 

*Five to seven years of recent clinical experience. 

*Experience in business development preferred. 

*Certifications: CCM, CRRN or CIRS preferred.

*Variable compensation plans

*Tuition, Travel, Wireless Service and Other Discounts

*Employee Assistance Program to support mental health

*Employee Foundation to financially assist through unforeseen hardships

*Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off

*Free 24/7 virtual health care provided by licensed doctors for all Anthem medically enrolled employees and their immediate family members

*On-Demand Pay Program that allows for instant access to a portion of the money you’ve already earned

We also offer several voluntary insurances such as:

*Pet Insurance

*Term and Whole Life Insurance

*Short-term Disability

*Hospital Indemnity

*Personal Accident

*Critical Illness

*Cancer Coverage

Restrictions apply based on collective bargaining agreements, applicable state law and factors such as pay classification, job grade, location, and length of service.