Job Description
POSITION: Executive Director
REPORTS TO: VP, Operations and Sales
FLSA: Exempt
OUR MISSION: We are united in our mission to offer seniors an elevated way of life, where
comfort, connection, and joy thrive.
POSITION SUMMARY: The Executive Director is responsible for the efficient operations and
overall management and direction of the day-to-day functions of the community in accordance
with state and local standards,guidelines, and regulations.
ESSENTIAL JOB FUNCTIONS:
• Supports the mission, vision, and goals of the organization, upholding and promoting
company culture and vision.
• Assumes the administrative authority, responsibility, and accountability of directing the
overall management and control of the activities and programs of the property, its
residents, and financial assets. Delegates administrative authority and responsibility for
day-to-day operations to personnel in charge of absent from property.
• Recruits, hires, evaluates, coordinates, motivates, monitors performance, schedules and
supervises staff in accordance with company policy.
• Ensures staff evaluations, merit pay increases, reprimands, disciplinary actions, and
terminations are conducted fairly and in compliance with company policy and state laws.
Ensures that disciplinary action is administered fairly and without regard to race, color,
creed, national origin, age, sex, religion, handicap, or marital status.
• Develops an administrative plan and procedures to ensure clear definition of lines of
responsibility, equitable workloads, and adequate supervision of all employees.
• Consults with department directors concerning the operation of their departments to assist
in eliminating/correcting problem areas and/or improvement of service.
• Promotes and protects residents’ rights and treats residents with dignity and respect.
• Development, management, and adherence to budget for timely, accurate, comprehensive
fiscal reports.
• Ensures management team complies with their continuing education program
requirements.
• Assures implementation of all operating and financial controls required under company
policy. Considers all expenditures within the constraints of budget. Supervises
maintenance of financial records, including billing and accounts receivable.
• Responsible to the Regional Director of Operations for resident census and any other
requested/required reports.
• Maintains the physical property and services necessary to support the safety, health and
wellbeing of the residents accepted for admission. Assure that residents are accepted at an
appropriate level for property licensure.
• Ensures provision of services to the residents with appropriate regard for the residents’
physical and mental well-being and needs, including those services identified in the
residents’ preadmission appraisal.
• Reviews and develops a plan of correction of deficiencies noted during survey inspection.
• Interprets the property’s policies and procedures to employees, residents, family
members, visitors, government agencies, etc. as necessary.
• Develops a strong referral development program by serving as primary liaison with and
taking a leadership role in the community regarding aging and dementia issues.
• Develops and is responsible for continuous quality improvement at the Community.
• Recognizes and responds to changes in the senior and dementia care industries and
responds appropriately.
• Responsible for the workplace safety including, but not limited to, active Safety
Committee, adherence to all OSHA requirements, proper safety training for all
employees, Quality Assurance meetings, Disaster Plan, monthly fire/disaster drills, and
management of the workers’ compensation injuries.
• Complete all hours of state mandated continuing education each year.
• Promotes and displays a spirit of teamwork in performance of daily duties through
cooperative interactions with co-workers and other departments.
• Promotes the property in a positive manner and effectively communicates the
organization’s values to residents, visitors, co-workers, and the community.
• Takes ownership of sales leader of the Community, drives census, professional referrals,
and sales and marketing plan.
• Maintains a safe and secure environment for all staff, residents, and guests, following
established safety standards.
• Attends training courses at community and maintains up to date monthly, quarterly,
annual training through designated Learning Management System (LMS).
• Other duties as assigned, and which relate to the success of the community and the care,
comfort, and happiness of our residents.
EXPERIENCE, QUALIFICATIONS & SKILLS:
• Bachelor’s Degree from a four-year college or university, or one to three years related
experience. and/or training; or equivalent combination of education and experience.
• Two (2) years’ experience in long-term care.
• Licensed Administrator (as required by state).
• Proven leadership and management skills in a healthcare setting.
• Excellent decision-making skills regarding finance and budgeting.
• Must have strong understanding of the English language sufficient to read and write.
