Job Description
Villanova University
Front Desk Attendant
Posting Details
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Posting Details (Default Section)
| Posting Number: | 20260460S |
|---|---|
| Position Title: | Front Desk Attendant |
| Position Type: | Staff |
| Location: | Villanova, PA |
| Recruitment Type: | Internal Applicants Only |
| Work Schedule: | part-time/12-months |
| Avg Hours Week | 16 - 20 hrs. |
| Department: | 730-Athl - The Pavilion |
| Position Summary: | Why work at Villanova?
The front desk attendant serves as the initial point of contact for visitors at the Jake Nevin Field House/Talley Athletic Center. The primary responsibilities include greeting and assisting visitors, managing mail and package deliveries, addressing phone inquiries, and maintaining the cleanliness and security of the facilities. Additionally, may serve as a Guest Services Member, contributing to an enhanced game day experience for villanova athletics fans by providing exceptional customer service and assistance within premium clubs. Villanova is a Catholic university sponsored by the Augustinian Order. The University is an equal opportunity employer and seeks candidates who understand, respect and can contribute to the University’s mission and values. |
| Duties and Responsibilities: | Customer Service for Visitors: o Exceed expectations in delivering exceptional customer service to all visitors and fans, actively enhancing their experience. o Demonstrate a proactive commitment to engagement and support, ensuring a welcoming environment. o Warmly greet visitors, offering assistance and directions to appropriate offices or individuals. Address inquiries promptly and provide comprehensive information about the university. Mail Handling and Package Delivery: o Sort incoming mail and ensure timely distribution to respective recipients. Manage package deliveries efficiently. Telephone Operations: o Answer incoming calls in a friendly and professional manner, addressing inquiries promptly. Facility Inspection: o Conduct regular inspections to maintain cleanliness and security, addressing any issues as needed. Game Day Support Acting as Guest Services Member: o Collaborate with the Guest Services team to enhance the game day experience for basketball fans. o Assist within premium clubs, providing game-specific information and ensuring guest satisfaction. maintain comprehensive knowledge of game day information, rules, and regulations. Other: o Perform other duties and assist with projects as assigned. |
| Minimum Qualifications: | Education:
Work Skills:
Specific Job Knowledge:
Equipment Knowledge:
Other:
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| Preferred Qualifications: | Work Experience:
Work Skills:
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| Physical Requirements and/or Unusual Work Hours: | Tools, machinery and equipment used:
Physical requirements: (items such as lifting, pushing, pulling, standing or sitting for extended periods of time, manual dexterity, walking etc.):
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| Special Message to Applicants: | |
| Posting Date: | 10/13/2026 |
| Closing Date (11:59pm ET): | |
| Salary Posting Information: | This position falls within hourly grade 8 and the rate is $17.50. |
| Salary Grade: | 8 |
| Job Classification: | non-exempt |
References Needed
References Needed
| Minimum Number of References Needed | 3 |
|---|---|
| Maximum Number of References Needed | 3 |
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * How did you first hear of this employment opportunity?
- Indeed.com
- Higheredjobs.com
- Glassdoor
- Chronicle Vitae
- Academic Keys
- PA CareerLink/JobGateway
- Professional Affiliation/Trade Website
- Diversity Association/Publication Website
- Advertisement in Academic or Professional Publication
- Referred by a current employee
- Referred by a friend, family member, or former employee
- Heard about it at a conference or career fair
- Browsing the Villanova website
- Cabrini University employee
- Other
- * If your answer to the above question is "Other", please specify the source below. If this question does not apply to you, enter N/A.
(Open Ended Question)
- * An individual associated with a prospective student-athlete is defined as:•Any person who maintains or directs others to maintain contact with a prospective student-athlete, the prospective student-athlete’s parents or legal guardians, or the prospective student-athlete’s coach; and•Such contact is directly/indirectly related to the prospective student-athlete’s athletics skills/abilities or for recruitment/enrollment at VU.Examples of individuals associated with a prospect could be any of, but not limited to, the following:• Parents/Legal Guardians • Coaches (high school, college, club) • Personal/Skills Trainers• Relatives • Strength Coach • AdvisorsConsistent with the above definition for what constitutes associated, are you associated with any:•Basketball (men’s or women’s) prospective student-athletes (grades 9-12) or their parents, relatives or coaches? Y N
- Yes
- No
- * An individual associated with a prospective student-athlete is defined as:•Any person who maintains or directs others to maintain contact with a prospective student-athlete, the prospective student-athlete’s parents or legal guardians, or the prospective student-athlete’s coach; and•Such contact is directly/indirectly related to the prospective student-athlete’s athletics skills/abilities or for recruitment/enrollment at VU.Examples of individuals associated with a prospect could be any of, but not limited to, the following:• Parents/Legal Guardians • Coaches (high school, college, club) • Personal/Skills Trainers• Relatives • Strength Coach • AdvisorsConsistent with the above definition for what constitutes associated, are you associated with any:•Current VU basketball (men’s or women’s) student-athletes? Y N
- Yes
- No
Documents needed to complete your application:
Required Documents
- Cover Letter / Letter of Interest
- Resume / Curriculum Vitae
Equal employment opportunity, including veterans and individuals with disabilities.
PI287683399