Text to apply: 406-298-4763 using code: IT
IT Technician ~ Information Systems
**Sign On Bonus Available**
Join our I CARE team at Sidney Health Center for the competitive wages, benefit package, ability to obtain a wide variety of experience, family-like atmosphere, and great work life balance. Sidney Health Center is proud to be among a select few organizations who have been named a Top 100 Critical Access Hospital and named a Five Star Hospital and Nursing Home.
Our pride shows!
About Us
Sidney Health Center is a not-for-profit community based medical center that has been serving people in the MonDak region for more than 100 years. Our passion for caring is shared by doctors, nurses and over 500 employees and volunteers. This commitment to caring is our allegiance to the community as we strive to provide “Exceptional Care for Life” while offering many services that are rarely found in like-size communities. From state-of-the-art imaging services to cancer care to a locally-owned air ambulance service, Sidney Health Center combines the modern medical amenities with a small-town agriculture-based community.
The Position: IT Technician~ Information Systems
Employment Status: Full-Time
Hours per two-week pay-period: 80
Compensation: $28.50 Per hour starting wage, aligned with internal pay structure and experience
Essential Job Functions:
Provide first-level (Tier-1) service desk support: triage, first-touch resolution, and routing of tickets to the appropriate specialist when deeper support is needed.
Image, configure, and support desktops, laptops, and other end-user devices.
Support telephony and voice services, including desk and wireless handsets, voicemail, call routing and auto-attendants, the on-call phone, overhead paging, and nurse-call service.
Support fax-as-a-service (XMedius) for end users.
Maintain the multifunction printer (MFP) fleet, including print queues, drivers, and consumables.
Support clinically critical wristband, label, and lab printers.
Provide responsive, courteous customer service to staff and providers throughout the organization.
Document work in the ticketing system and contribute to the department's knowledge base.
Escalate physical/low-voltage and server/platform issues to the appropriate specialists.