Commercial Strategy Analyst

Job Description:

This Is How We Fly
At JSX, were not just a lifestyle carrier were a lifestyle employer. Here, entrepreneurship meets determination, and excellence is our standard. We believe that the journey is just as important as the destination, and every day, we strive to create a Joyful, Simple eXperience for our Customers. Join us, and find your runway to growth, innovation, and success.

About the Role
The Commercial Strategy Analyst is a highly analytical and creative problem-solver who uses data to support key Commercial decisions across JSX. Youll work on a wide range of high-impact initiatives spanning Network Planning, Revenue Management, Marketing, Customer Experience, and loyalty.

From evaluating new destinations and optimizing current flying to tracking fleet performance and supporting the growth of ClubJSX, youll translate complex data into clear recommendations for leaders across the business. This role is ideal for someone who enjoys digging into the details, asking thoughtful questions, and seeing their analysis drive real-world decisions.

A Day in the Life
In this role, youll:

• Lead and support data-driven analyses that inform decisions across Network Planning, Revenue Management, Marketing, and Customer Experience.
• Communicate findings, recommendations, and business implications clearly to Commercial team members and leadership.
• Perform in-depth market analysis using aviation and demographic data to identify new route opportunities, determine seasonal timing, and evaluate existing frequencies.
• Analyze current network performance and recommend changes to timing, frequency, or market presence to improve profitability.
• Partner with Marketing to evaluate opportunities to grow ClubJSX and recommend promotional strategies designed to attract and retain Customers.
• Enhance internal Commercial reporting through dashboards and new reports that provide clear visibility into business performance.
• Support executive reporting by translating complex operating and commercial data into concise, actionable insights.
• Use Qualtrics to visualize and communicate Net Promoter Score trends and identify opportunities to strengthen the Customer experience.
• Analyze ATR fleet performance and apply findings to support the continued growth of the JSX ATR network.
• Build dashboards using Claude or other visualization tools to help Commercial teams identify opportunities and improve performance.
• Recommend new tools, processes, and standardizations that improve analytics workflows and decision-making.
• Take ownership of ad hoc analyses and strategic questions as new Commercial opportunities emerge.

Why Youll Love This Role

• Shape Where JSX Grows: Your analysis can directly influence new destinations, route strategy, frequencies, and fleet deployment.
• Work Across the Commercial Business: Gain exposure to Network Planning, Revenue Management, Marketing, loyalty, and Customer Experience rather than staying in a single analytics lane.
• See Your Work Turn Into Action: This is a role where analysis is expected to lead to recommendations, decisions, and measurable business outcomes.
• Build Better Ways to See the Business: Create dashboards, reporting, and tools that help leaders understand performance and identify opportunities faster.
• Grow Your Strategic Skillset: Develop a broad understanding of how an airline makes Commercial decisions while working closely with leaders across the organization.

What Makes a Successful Commercial Strategy Analyst?
Were looking for someone who is:

• Analytical: You enjoy working through complex data, identifying patterns, and turning findings into practical recommendations.
• Curious: You naturally ask why, dig deeper than the surface answer, and look for new questions worth exploring.
• Strategic: You connect individual analyses to the broader business and understand how decisions affect growth, profitability, and the Customer experience.
• Detail-Oriented: You take pride in producing thoughtful, accurate, and thorough work that others can rely on.
• Collaborative: You work effectively across functions and can build strong partnerships with teams that bring different perspectives and priorities.
• Communicative: You can turn detailed analysis into a clear story for both technical and non-technical audiences.
• Entrepreneurial: You take initiative, challenge existing approaches, and look for new tools and ideas that can make the Commercial team better.

Required Experience

• Bachelors degree in Business, Economics, Mathematics, or another relevant field.
• Advanced proficiency with Microsoft Excel.
• Proficiency with Microsoft PowerPoint and the ability to communicate analyses clearly through presentations.
• Familiarity with Claude or other dashboarding and data visualization tools.
• Strong analytical and problem-solving capabilities.
• Strong written and verbal communication skills.
• Ability to work effectively within teams and across functions.
• Strong organization and attention to detail with the ability to manage multiple priorities in a fast-paced environment.

Preferred Experience

• Previous full-time or internship experience in a strategy-focused, analytics-focused, consulting, airline, travel, or similarly data-driven role.
• Experience working with aviation, demographic, Customer, loyalty, or market-performance data.
• Experience creating dashboards, executive reporting, or business performance analyses.

Benefits & Perks

• Health Benefits: New Crewmembers become eligible for coverage on the 1st of the month following the start date, with medical plans beginning at just $110/month. 100% employer-paid dental & vision, plus up to $2,100 annually for HSA contribution. Short-term and long-term disability coverage at no cost.
• Travel Benefits: Enjoy free non-revenue standby travel on JSX, plus deeply discounted standby travel on other major domestic and international airlines for you and your qualifying immediate family.
• 401(k) Match: 50% of your first 8%.
• Generous PTO: Take time to recharge with our flexible PTO plan.

Additional Information
May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate, including emergencies, changes in workload, rush jobs, technical developments, or evolving business needs.

JSX seeks to provide equality of opportunity in all aspects of employment and to ensure all personnel activitiesincluding recruitment, selection, training, compensation, benefits, discipline, promotion, transfer, layoff, and terminationremain free of illegal discrimination and harassment based upon race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or any other characteristic protected by law.

Ready to soar with us? Join JSX, where every day is a chance to be part of something eXtraordinary!

Compensation Range:

JSX is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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