Job Summary: Responsible for financial resolution of all patient responsibility debt incurred at CaroMont Health, including CaroMont Regional Medical Center, CaroMont Medical Group Practices, CaroMont Endoscopy Center, and CaroMont Specialty Surgery. This includes collecting required deposits prior to service/billing, interviewing patient and/or family members in person or on the telephone to verify/obtain needed information, obtain necessary documentation or signatures. Counsels patients and/or guarantors on the most appropriate financial option to resolve the account(s).