Outreach Retention Specialist

The California State University, Fullerton High School Equivalency Program (HEP) is searching for a talented and professional Outreach Retention Specialist to provide public education, recruitment, enrollment, and retention services to key areas, and maintain all community outreach activities. The Outreach Retention Specialist will work with the Project Director and Instruction Coordinator to develop and implement initiatives that increase program visibility within the surrounding community. The ideal Outreach Retention Specialist is self-motivated, enthusiastic, willing to learn about community resources, and has experience cultivating collaborative relationships.

This position is anticipated to work 20 hours per week.

*Please be aware that funding for this position is awarded through a Grant/Contract over a specified period. Employment for this position beyond current Grant/Contract funding is contingent upon continued funding or new Grant/Contract.

Essential Duties

• Maintain a calendar of outreach activities, including community events, workshops, appearances and other communication opportunities.
• Schedule regular outreach exhibitions in the community.
• Develop partnerships with community organizations.
• Assist in the preparation of an Outreach and Recruitment Plan, as well as related events and activities.
• Assist the Project Director in nurturing new and old relationships with collaborative partners.
• Assist in recruiting, retaining, and screening participants.
• Assist, attend, and support in the organization of special events, when needed.
• Attend all staff meetings within hours of work.

• Other duties as assigned.

Qualifications

• Bilingual: English and Spanish
• Outstanding written communication and presentation skills.
• Strong organization and time management skills.
• Knowledge of program vision, mission, and services.
• Knowledge of social media and other basic marketing platforms.
• Ability to pay attention to detail and work on multiple projects at one time.
• Ability to be flexible and adapt to changing needs.
• Ability to disseminate information clearly and concisely.
• Ability to communicate professionally and build relationships with colleagues, new/current students, and community/organization leaders.
• Ability to create and sustain positive internal and external working relationships at all levels of the agency.
• Proven relationship-building skills to support collaboration and partnership activities.
• Ability to track and report upcoming outreach opportunities.
• Prior experience conducting outreach, community engagement, and recruitment, or similar activities, preferred.

EDUCATION:

• Minimum Bachelor’s degree from an accredited four-year college or university.

PHYSICAL DEMANDS:

Prolonged sitting in front of computer. Walking, talking, hearing, pulling, bending, may carry 10-15 pounds of objects/material, not exposed to extreme noise level, use hands to finger, handle, or feel, reach with hands or arms, stoop, kneel, taste or smell.

APPLICATION PROCEDURE:

CSU Fullerton, Auxiliary Services Corporation (ASC) is an Equal Opportunity/Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at (657) 278-4117.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the ASC. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current ASC employees who apply for the position.

ASC offers comprehensive benefits based on employment classification. To learn more about ASC's benefits please view the information here.

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