Human Resources and Legal Support Manager

Mirick is the largest full-service law firm in central Massachusetts with offices in Worcester, Westborough, and Boston. We are committed to providing exceptional service to our clients, supporting the community, and fostering a culture of respect, inclusivity, and engagement across our firm.

Move Forward in your Career at Mirick
The moment you join our firm, you become an integral part of the Mirick Team. You will experience first-hand the level of ongoing support, professional development, and collegiality that makes Mirick a top choice for developing your career. Our greatest strength is our people; something we do not take lightly. We focus on the whole individual by providing opportunities to contribute beyond the core responsibilities of the role, whether by serving on a committee or engaging in community involvement. We are proud that our firm’s average longevity is over 16 years.

Join Our Human Resources Team: Current Career Opportunity
We currently have an opportunity in our Worcester office for a Human Resources and Legal Support Manager. This is an excellent role for an experienced human resources professional who enjoys leading and developing teams, thrives in a fast-paced legal environment, and is passionate about fostering employee engagement, supporting organizational growth, and advancing Mirick’s culture.

The HR and Legal Support Manager serves as a key member of the Firm’s business leadership team, partnering with the Chief Human Resources Officer (CHRO) to develop, coordinate, and execute the Firm’s human resources programs and initiatives. A significant focus of this role is the supervision, coaching, development, and performance management of the Firm’s legal support specialists, ensuring a high level of service, collaboration, and accountability across the team.

In addition to its leadership responsibilities, this position manages a broad range of day-to-day and strategic HR functions, including talent acquisition, onboarding, employee engagement, performance management, employee relations, compliance, and HR technology. The HR and Legal Support Manager also plays an important role in implementing initiatives that support the Firm’s culture, values, and strategic objectives.

Talent Acquisition and Onboarding

• Lead full-cycle recruitment for non-attorney professionals, including drafting job postings, sourcing and screening candidates, conducting interviews, and managing candidate communications.
• Coordinate onboarding and orientation for attorneys and non-attorney professionals.

Performance Management and Employee Development

• Administer performance evaluation processes for associate attorneys and non-attorney professionals.
• Identify training and professional development needs for legal support specialists and coordinate appropriate learning opportunities.

HR Operations and Compliance

• Oversee administration of the Firm’s Human Resource Information System (HRIS), including maintaining data integrity, generating reports, and training HR team members.
• Process biweekly employee payroll.
• Administer leave of absence programs, disability claims, and workers’ compensation matters.

Team Leadership and Employee Relations

• Supervise legal support specialists and HR specialists, providing regular coaching, feedback, and performance management.
• Manage workflow and staffing support systems, including coordination of overflow resources and collaboration with evening staff to ensure consistent service levels.
• Facilitate regular team meetings and provide ongoing training and skill-building opportunities.
• Partner with the CHRO to address employee relations matters promptly, professionally, and confidentially.

Strategic and Operational Support

• Participate in special projects and cross-functional initiatives involving HR and Firm management.
• Support workforce planning initiatives and recruitment strategy development.
• Assist in the preparation of the annual HR budget.     
• Support office operations as needed, including travel to other office locations.

Qualifications and Requirements

Education and Experience

• Bachelor’s degree in human resources, business administration, or a related field required.
• Minimum of five years of human resources managerial experience, preferably within a professional services environment.
• SHRM or HRCI certification preferred.

Technical Skills

• Working knowledge of human resource management principles, employment law, HR best practices, and applicable compliance requirements.
• Proficiency with HRIS platforms, payroll systems, and Microsoft Office Suite required.

Skills and Competencies

• Exceptional interpersonal and relationship-building skills, with the ability to interact effectively and professionally with colleagues at all levels and with external contacts.
• Strong written and verbal communication skills, including the ability to draft clear, concise correspondence and present information effectively.
• Strong client service orientation, attention to detail, analytical thinking, and problem-solving skills.
• Excellent organizational and project management skills, with the ability to manage multiple priorities, meet deadlines, and delegate tasks appropriately.
• Demonstrated discretion and ability to handle highly sensitive and confidential information.
• Ability to adapt to changing priorities and work effectively in a fast-paced professional environment.

Physical and Work Requirements

• Ability to work effectively under pressure while managing competing priorities and deadlines.
• Physical ability to perform standard office tasks, including sitting, bending, reaching, and lifting files or materials up to 10 pounds.
• Ability to operate standard office equipment and use a computer keyboard for extended periods of time.
• Valid driver’s license and ability to travel between office locations.

Compensation

The expected salary range for this position is $110,000 – $150,000, contingent on relevant experience and other job-related factors permitted by law. This position is eligible for a competitive benefits package. Flexibility to extend beyond regular business hours is expected from time to time, consistent with firm priorities and staffing needs.  

Qualified candidates are encouraged to apply and become part of a Firm committed to excellence, integrity, and client service.

Please submit a confidential application on our website at www.miricklaw.com.

In addition to the resume, the submittal should include a cover letter addressed to:

Betsy R. Landry, SPHR, SHRM-SCP
Chief Human Resources Officer
Mirick
100 Front Street, Suite 1700
Worcester, MA 01608

We look forward to hearing from you.

An Equal Opportunity Employer