Job Description
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
Job Description:
- The Director of Surgical Services provides 24/7 leadership and operational oversight for all surgical service areas, including the Operating Room, PACU, Endoscopy, Pre‑Admission Testing, Central Sterile Processing, scheduling, and inventory management. The position reports directly to the Chief Nursing Officer.
This role ensures safe, efficient, and compliant patient care aligned with AORN, AAMI, TJC, and CMS standards. The Director collaborates with senior leadership, surgeons, anesthesiologists, and nursing teams to drive strategic planning, optimize block scheduling and billing practices, and achieve organizational goals related to quality, performance, productivity, and workforce engagement. - Job DescriptionJob Description
DUTIES AND RESPONSIBILITIES
Leadership & Department Oversight
Provide effective leadership for the following departments and roles: Nurse Managers (Operating Room, PACU, Endoscopy); Surgical Services Educator; Manager of Central Sterile Processing; Centralized Surgical Services Schedulers; and Senior Clinical Resource for Inventory Management.
Ensure the Surgical Services Educator addresses educational needs, including in‑service training for all equipment and products used across departments.
Clinical & Regulatory Expertise
Demonstrate advanced knowledge of perioperative and endoscopy nursing care in alignment with: AORN, ASPN, SGNA standards; AAMI, TJC, CMS regulations and recommendations
Surgeon Communication & Scheduling Optimization
Communicate weekly with surgeons and schedulers to optimize block time and meet inpatient and outpatient volume goals.
Operational Oversight
Oversee and manage: Data analytics and reporting; Productivity and budgeting; Contracts and equipment acquisition; Inventory control; Block scheduling; OR/Endoscopy billing; Business development; Position control; Process improvement and strategic planning
Business Operations
Direct business activities for Perioperative Services, including: Equipment management; Budgeting; Value analysis for new products; Purchasing contract review and collaboration.
Collaborate with surgeons on new product evaluations using Lumere and participate in monthly Value Analysis meetings.
Develop and maintain documentation and reports supporting operational and strategic hospital needs.
Scheduling & Block Management
Lead and mentor schedulers to ensure OR and Endoscopy block schedules are optimized and aligned with organizational priorities.
Communicate block schedule changes to surgeons and present updates at OR Executive Committee meetings.
Billing Oversight
Provide guidance on billing processes, ensure accuracy, and conduct regular audits to support continuous improvement.
Compliance & Policy Adherence
Ensure staff adherence to all hospital and unit policies, procedures, protocols, practice standards, and Nursing Practice guidelines for the Commonwealth of Massachusetts and applicable regulatory agencies.
Committee Leadership
Organize and prepare agendas for monthly meetings of: OR Executive Committee; Endoscopy Committee; Robotic Committee; Surgical Steering Committee
Fiscal Accountability
Maintain fiscal responsibility by: Collaborating with the BILH system to assess current and future contracts; Analyzing products for cost savings and value optimization
Staff Leadership
Mentor and lead eight (8) direct reports within the Surgical Services Division, ensuring alignment with the hospital’s mission, vision, values, and strategic priorities.
Customer Service
Promote excellence in customer and guest relations across all areas of responsibility.
General Responsibilities
Maintain competencies required for the specific patient population served.
Perform all duties safely and in accordance with applicable laws, regulations, and hospital policies.
Perform similar or related duties as needed during emergencies or as assigned.
This position involves potential exposure to blood and body fluids; staff must follow standard infection‑control precautions. A Physical Abilities Job Description outlines potential exposure risks and required protective gear.
QUALIFICATIONS
Education
Bachelor’s degree in Nursing required.
Master’s degree in Nursing or a related field required.
Experience
Minimum of five (5) years of experience as a Nurse Manager in Surgical Services.
At least three (3) years of clinical nursing experience within Surgical Services.
Operating Room nursing experience preferred.
Licensure
Current RN licensure in the Commonwealth of Massachusetts.
Skills & Competencies
Strong knowledge of federal and Massachusetts regulatory standards for healthcare organizations.
Cognitive and technical expertise to manage care delivery across the continuum.
Flexibility with work scheduling.
Ability to exercise discretion and independent judgment within established guidelines.
Pay Range:
$155,002.00 USD - $210,995.00 USDThe pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.
More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.
Equal Opportunity Employer/Veterans/Disabled
Anna Jaques Hospital is a 123 bed community hospital serving 17 cities and towns in the Merrimack Valley . The hospital offers a wide range of acute care services to meet the needs of our growing patient population including inpatient and outpatient surgery in fully digitized computerized operating room suites, cardiology including echocardiography and a cardiac cath lab, comprehensive cancer services, orthopedics, nuclear medicine, laboratory, noninvasive vascular lab, joint replacement program and birth center.
Programs include the number one wound center in the nation, a primary stroke service, and Level III Trauma Center . Diagnostic imaging services for patients include MRI, CT, PET, and the PACS digital x-ray system. In addition, we are one of only three healthcare communities to be selected for the pilot Massachusetts e-Health Collaborative. Due to the dedication of our physicians, we are one of the first communities in Massachusetts to implement electronic health records, system-wide, for the safety of our patients.
Awards
The hospitals Non Invasive Vascular laboratory was accredited by the Intersocietal Commission for the Accreditation of Vascular Laboratories (ICAVL).
For the second year in a row, the American Association for Respiratory Care awarded the hospital its Quality Respiratory Care Recognition. The hospital had no ventilator acquired pneumonia cases during the last year.
The Wound Healing & Hyperbaric Center is the only such center to receive full accreditation from the Undersea and Hyperbaric Medical Society (UHMS) in Massachusetts .
The hospital is accredited by The Joint Commission, an organization that surveys and rates the performance of hospitals at least every three years. The Joint Commission Dedicated, good employees are one of your strengths. You have a lot to be proud of.