Assistant Manager of Anatomic Pathology

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Summary: Assistant Clinical Managers are responsible for delivery of effective laboratory service by providing an environment that supports the productivity, competency and morale of technical and support staff. With the Clinical Manager they are responsible for all operations in their laboratory including training, scheduling, mentoring and assessing staff performance. They promote ongoing quality improvement in their section and Pathology. They work as a team with other intra and interdepartmental management staff to provide consistent quality service to our customers.

Job Description:

Essential Responsibilities:

• Responsible for the day to day clinical operations in their lab; working under the direction of the Clinical Manager and directing the activities of the Pathology Team Leaders and Medical Technologists.
• Responsible for scheduling, ET management, and inventory control and ordering under the direction of the Clinical Manager.
• Ensure staff are trained with documented competency in their section, meet clinical demands and provider expectations for workload, including meeting turn around time expectations. They work with Pathology Team Leaders to ensure appropriate scheduling and to manage fluctuating workflow.
• Provide input into staff performance reviews. They will address employee concerns and suggestions to maintain high morale. They acknowledge good performance and coach staff who are under performing.
• Oversee instrument validations and act as project managers on the business side for any new equipment, addressing all related issues including information systems. They ensure change is effectively communicated and controlled.
• Under the direction of the Clinical Manager, will maintain compliance with all accrediting and regulatory agencies (CAP, CLIA, JCAHO) and discipline specific such as AABB, etc standards including quality improvement training, documentation, procedure review and revision, proficiency testing, safety and competency.
• Ensure policies and procedures are implemented and updated as required to provide optimal results. The Assistant Manager will follow all department and Medical Center policies and procedures and ensure staff compliance.
• Will actively participate in continuous quality improvement for their section, the department and the medical center. They will act as the department specific champion for all QI/QA projects.
• Has the authority to direct and support employees daily work activities. Has authority to undertake or recommend the following employment actions: hiring, termination, corrective action and performance reviews. Direct Reports: None Indirect Reports: None
• Assists in planning, monitoring and/or managing budget in functional area of department.

Required Education: Bachelor’s degree in Medical Laboratory Science / Medical Technology or Biological Science required.

Preferred Education: MBA, MHA, MPH or related MS degree Master’s preferred.

Required Work Experience: 5 or more year’s full time experience required.

3 or more years’ experience in a related Lead or Supervisory role required.

License/Registration/Certification: ASCP certified generalist or categorical Technologist or equivalent accreditation required.

Other: Demonstrates autonomy, critical thinking skills and has skillset required to oversee all shift operations.

Capability and capacity to lead multiple projects and assist with staffing needs under the direction of department leadership.

Experience and high proficiency with computers required. Web based application experience, Microsoft applications including excel experience required.

Competencies:

Decision Making: Ability to make decisions with significant, broad implications for the management and operations of a major department or multiple departments. Participates in decisions on overall strategy and direction of the organization.

Problem Solving: Ability to address problems that are broad, complex and abstract, often involving Medical Center-wide issues and requiring substantial creativity, resourcefulness, staff engagement, Lean diagnostic techniques, negotiation and diplomacy to develop solutions.

Independence of Action: Ability to set direction and vision for major departments or multiple departments. Establishes priorities, develops policies and allocates resources.

Written Communications: Ability to communicate complex information in English effectively in writing to all levels of staff, management and external customers across functional areas.

Oral Communications: Ability to verbally communicate complex concepts in English and address sensitive situations, resolve conflicts, negotiate, motivate and persuade others.

Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations.

Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.

Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner.

Physical Nature of the Job:
Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus

 

 

Pay Range:

$100,000.00 USD - $135,000.00 USD

The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. 

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled