Job Description
The Office of Undergraduate Studies is the central location for all undergraduate academic functions in the College of Public Health. This office centralizes student recruitment, pre and post admission advisement, monitoring of student progress and probationary status, certification of students for graduation, maintains student records and College academic files, and is responsible for implementation and evaluation of college-wide academic policies related to undergraduates while operating our University wide undergraduate programs. The Office of Undergraduate Studies is led by the Associate Dean for Undergraduate Studies who is part of the Dean's leadership team. At the USF College of Public Health, diversity, inclusion and social justice are part of our Core Values, and we encourage applications from individuals who have demonstrated their commitment to these values.Minimum:
This position requires a high school diploma or equivalent, with four years of experience in office or administrative positions. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.
Preferred:
University experience with registration and graduation. Knowledge of FERPA, MS Office. Transfer
Evaluation System (TES); as well as, BANNER/OASIS and DegreeWorks student database system.
Proficient in Word and the basic functions of ExcelWorking at USF
\n
With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF's rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida's best large employers, ranked No. 1 among the state's 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.
\n
About USF
\n
The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF's Division I athletics teams compete in the American Athletic Conference. Learn more at www.usf.edu .
\n
Compliance and Federal Notices
\n
This position may be subject to a Level 1 or Level 2 criminal background check.
\n
Applicants have rights under Federal Employment Laws :
\n
The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.
\n
Family and Medical Leave Act (FMLA)
\n
Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process.
\n
Equal Employment Opportunity
\n
The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract.Interpret and apply SUS/USF/COPH policies and procedures as related to student academic records. Demonstrate utilization of historical data pertaining to undergraduate programs (e.g., exceptions, policies, procedures, etc.) Demonstrate the ability to process undergraduate programs graduation certification (e.g., course exemption, residency requirements, etc.) This includes, student communication, conducting final degree audits, verifying course substitutions, and course transfers.
Maintain current knowledge of university policies and procedures and academic programs. Evaluate private/out of state transcripts to determine degree applicability. Facilitate use of university systems, such as; Banner, DegreeWorks, Archivum, PowerBi, and other platforms for student records and university initiatives. Critically thinks through processes and provides insight to Academic Services Administrator on policy and procedure improvements.
Demonstrate the ability to analyze progress towards degree completion requirements from the university. Troubleshoot and manipulate student academic records as needed.
Work in COPH Undergraduate Affairs shared email box. Collaborate with students, advising team and other university partners for graduation procedures, course evaluations, dean's list, transient requests, and petition decisions.
May serve on campus committees and/or represent the units at departmental, college or university meetings, outings and/or events to support Undergraduate Affairs.
Performs other duties as assigned.