This position is 100% on campus Hiring Range: $71,500-$80,000*dependent on experienceThe Assistant Director of Undergraduate Academic Advising supports the Bellini College Director of Undergraduate Advising and will be responsible for day-to-day leadership for undergraduate advising operations, supervises advising staff and student support personnel, coordinates training and onboarding, and strengthens reporting practices that support retention, persistence, timely graduation, and student success. The role is responsible for implementing proactive advising strategies, monitoring advising quality and service standards, escalating complex student concerns, and collaborating with faculty, academic units/departments and university partners to ensure a consistent, student-centered undergraduate advising experience.
Opened in 2025 and powered by a University of South Florida record $40 million gift from Arnie and Lauren Bellini, USF's Bellini College of Artificial Intelligence, Cybersecurity and Computing is the first in Florida, and among the first in the nation, to unify AI, cybersecurity, and computing within a single college. More than 65 faculty members focus on cutting-edge research and educating 3,000+ bachelor's, master's, and doctoral students across 15-degree programs in computer science, cybersecurity, AI, information technology, and computer engineering. The college emphasizes industry-relevant education and experiential learning to prepare students for real-world challenges. It also serves as the central hub for AI and cybersecurity research and teaching at USF, collaborating with colleges and units across the university
Minimum Qualifications:Bachelor's degree in education, counseling, student affairs, higher education administration, or a related field required; Master's degree preferred. Relevant experience in academic advising, student success, supervision, training, reporting, or undergraduate program administration may be considered in accordance with university requirements.
Degree Equivalency Clause: Four years of direct experience for a bachelor's degree.
• Senate Bill 1310- The Florida Senate (https://www.flsenate.gov/Session/Bill/2023/1310) is conditional upon meeting all employment eligibility requirements in the U.S.
• SB 1310: Substitution of Work Experience for Postsecondary Education Requirements
• A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required, not to exceed:
• (a) Two years of direct experience for an associate degree;
• (b) Four years of direct experience for a bachelor's degree;
• (c) Six years of direct experience for a master's degree;
• (d) Seven years of direct experience for a professional degree; or
• (e) Nine years of direct experience for a doctoral degree
• Related work experience may not substitute for any required licensure, certification, or registration required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment.
• Minimum Qualifications that require a high school diploma are exempt from SB 1310.
Preferred Qualifications - Five or more years of experience providing academic advising and/or success coaching in higher education
- Three or more years of experience advising undergraduate students in engineering, computing, cybersecurity, information technology, or related disciplines.
- Five or more years of experience supervising academic advisors, peer mentors, tutors, student ambassadors, or other student support personnel
- Demonstrated experience training, onboarding, coaching, and evaluating advising staff or student employees.
- Experience preparing advising reports, tracking student success metrics, analyzing student progression data, and using data to inform outreach or operational decisions.
- Experience using Banner, Degree Works, Archivum, or other advising, student information, case management, reporting, and degree audit systems.
- Experience advising at an institution in the State University System.
Knowledge, Skills & Abilities- Demonstrate strong leadership, organizational, and interpersonal skills
- Proficient in strategic planning, problem-solving, and student-centered communication.
- Ability to manage multiple priorities, maintain accurate records, and engage with diverse student populations.
- Knowledge of advising software and Microsoft Office Suite preferred.
Working at USF\n
With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF's rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida's best large employers, ranked No. 1 among the state's 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.
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About USF \n
The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF's Division I athletics teams compete in the American Athletic Conference. Learn more at www.usf.edu .
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Compliance and Federal Notices\n
This position may be subject to a Level 1 or Level 2 criminal background check.
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Applicants have rights under Federal Employment Laws :
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The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.
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Family and Medical Leave Act (FMLA)
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Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process.
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Equal Employment Opportunity\n
The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract.
Undergraduate Advising Program Leadership and Operations Support Lead day-to-day undergraduate academic advising activities and ensure accurate, timely and consistent delivery of advising services across Bellini College undergraduate programs. Develop, implement, and assess advising workflows, service standards, appointment practices, and undergraduate student success initiatives that support retention, progression, and four-year graduation goals. Identify opportunities for program improvement, recommend process changes, and implement best practices in academic advising, success coaching, and proactive student support. Contribute to planning, policy interpretation, process development, and operational decision-making for undergraduate advising services in alignment with college and university goals. Provide direct support for complex student cases, escalated concerns, academic standing issues, petitions, appeals, graduation barriers, and policy exceptions. Coordinate referrals to college, university, and student success resources and ensure appropriate follow-up and documentation. Represent the Director of Undergraduate Advising or the college in meetings, committees, orientations, recruitment events, and campus programs related to undergraduate advising and student success, when needed.
Supervision, Staff Development, and Performance Management Supervise academic advisors and provide regular direction, coaching, feedback, and workload guidance to support a high-performing undergraduate advising teamCoordinate recruitment, hiring support, onboarding, and role clarification for advisors, peer mentors and tutors, undergraduate student ambassadors, and other student support personnel as assigned. Under the direction of the Director of Undergraduate Advising support activities towards performance evaluations, goal setting, corrective guidance, and professional development planning. Monitor advising caseloads, coverage, service levels, and advisor assignments; recommend adjustments to improve responsiveness, equity of service, and overall operational effectiveness.
Advising Standards, Training, and Onboarding Develop and maintain training materials and communication channels, onboarding plans, advising guides, and standard operating procedures for undergraduate advisors and student ambassadors.Train advisors on degree requirements, advising systems, university policies, referral protocols, student success resources, advising expectations, and documentation standards.Facilitate regular team training, case review, and calibration sessions to ensure consistent interpretation of undergraduate program requirements and advising practices.Provide ongoing mentoring to advisors to strengthen advising quality, compliance, professional judgment, and student-centered communication.
Student Success Intervention, Data Analysis and Reporting Use advising records, degree audit tools, enrollment data, class performance information, and other available reports to identify undergraduate students requiring intervention. Prepare regular reports, dashboards, summaries, and advising updates for the Director of Undergraduate Advising, College leadership, and other stakeholders as appropriate. Track advising outcomes, intervention activity, student progression, and recurring barriers; recommend strategies to improve persistence, retention, and timely graduation.Conduct individual and group coaching, outreach campaigns, and follow-up communications for students experiencing academic difficulty, registration barriers, or progression concerns.Liaise with faculty, academic units, student success partners, and university administration to coordinate advising efforts and maintain seamless communication regarding undergraduate program needs.
Student Ambassador and Peer Support Program Supervise and train student ambassadors, peer mentors, tutors, or other student employees in collaboration with college staff.Establish expectations, schedules, training topics, and performance feedback processes for student support roles that contribute to undergraduate advising and outreach.