Job Description
Billing Business Office Assistant
Pine Creek Care Center
Full-Time | Competitive Pay DOE
Pine Creek Care Center is seeking a detail-oriented, organized, and customer-service-focused Business Office Assistant to join our Billing Office team. This position plays a vital role in supporting the daily administrative and billing operations of our skilled nursing facility while providing excellent service to residents, families, staff, and community partners.
If you enjoy working in a fast-paced healthcare environment, have strong administrative skills, and take pride in accuracy and professionalism, we encourage you to apply.
Position Summary
The primary purpose of this position is to maintain administrative activities in accordance with applicable federal, state, and local standards, regulations, and facility policies and procedures. The Billing Business Office Assistant supports the Business Office Manager and facility leadership while helping ensure efficient business office operations.
Essential Duties and Responsibilities
Education & Experience
Pine Creek Care Center is an Equal Opportunity Employer and is committed to creating an inclusive workplace for all employees. Employment decisions are made without regard to race (including traits historically associated with race, such as hair texture and protective hairstyles), color, religion, creed, sex, gender, gender identity, gender expression, sexual orientation, reproductive health decision-making, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, citizenship status, or any other characteristic protected by federal, state, or local law.
In accordance with California law, Pine Creek Care Center also prohibits discrimination, harassment, and retaliation of any kind and is committed to providing reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs and practices.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.
Pine Creek Care Center
Full-Time | Competitive Pay DOE
Pine Creek Care Center is seeking a detail-oriented, organized, and customer-service-focused Business Office Assistant to join our Billing Office team. This position plays a vital role in supporting the daily administrative and billing operations of our skilled nursing facility while providing excellent service to residents, families, staff, and community partners.
If you enjoy working in a fast-paced healthcare environment, have strong administrative skills, and take pride in accuracy and professionalism, we encourage you to apply.
Position Summary
The primary purpose of this position is to maintain administrative activities in accordance with applicable federal, state, and local standards, regulations, and facility policies and procedures. The Billing Business Office Assistant supports the Business Office Manager and facility leadership while helping ensure efficient business office operations.
Essential Duties and Responsibilities
- Receive and follow schedules and instructions from supervisors and facility leadership.
- Assist in organizing, planning, and directing administrative activities in accordance with established policies and procedures.
- Maintain meeting minutes and filing systems.
- Serve as a positive representative of the facility and contribute to community relations and public awareness efforts.
- Support the Administrator, Director of Nursing, and Business Office Manager with administrative functions.
- Perform clerical and accounting duties including cash receipts, billing support, data entry, and ancillary record maintenance.
- Assist with resident billing processes and related administrative functions.
- May assist with payroll, human resources, and employee recordkeeping duties.
- Develop and maintain effective working relationships with all departments.
- Assist with incident and accident documentation and filing.
- Participate in special projects and administrative studies as assigned.
- Maintain adequate office supply inventory to support daily operations.
- Ensure confidentiality of resident information and protected health information (PHI) in compliance with HIPAA regulations.
- Promptly report any known or suspected privacy violations.
Education & Experience
- High school diploma or GED required.
- Previous experience in healthcare billing, business office operations, administrative support, or skilled nursing preferred.
- Experience with insurance verification, Medicare, Medi-Cal, or healthcare billing processes is a plus.
- Strong clerical and organizational skills.
- Computer proficiency required.
- Excel proficiency preferred.
- Ability to type at least 40 words per minute.
- Experience using 10-key calculators, office equipment, and standard business software.
- Strong communication and customer service skills.
- Ability to maintain confidentiality and handle sensitive information professionally.
- Ability to prioritize tasks and work independently.
- Ability to apply concepts such as percentages, ratios, and proportions.
- Ability to solve practical problems and interpret written, oral, and procedural instructions.
- Frequently sit, stand, walk, speak, hear, and use office equipment.
- Regular use of computers, telephones, calculators, copiers, scanners, and fax machines.
- Ability to occasionally lift and/or move up to 25 pounds.
- May be required to assist during emergency situations, including resident evacuations.
- Professional office environment within a skilled nursing facility.
- Noise level is typically low to moderate.
- Competitive pay
- Full-time, stable employment
- Supportive leadership team
- Opportunity to make a meaningful impact in the lives of residents and families
- Collaborative healthcare environment
- Career growth opportunities
Pine Creek Care Center is an Equal Opportunity Employer and is committed to creating an inclusive workplace for all employees. Employment decisions are made without regard to race (including traits historically associated with race, such as hair texture and protective hairstyles), color, religion, creed, sex, gender, gender identity, gender expression, sexual orientation, reproductive health decision-making, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, citizenship status, or any other characteristic protected by federal, state, or local law.
In accordance with California law, Pine Creek Care Center also prohibits discrimination, harassment, and retaliation of any kind and is committed to providing reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs and practices.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.
About Pine Creek Care Center