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Customer Account Specialist 1

Job Description

Address: 600 State Road 32 West, Crawfordsville, IN 47933

Schedule : Monday-Friday (In office. Hybrid option after training)

Hours: 7:00 am-3:00 pm or 8:00 am- 4:00 pm

What You'll Do:
  • Monitor production timelines and coordinate updates to customers.
  • Assemble billing documentation and maintain accurate job logs.
  • Track due dates and schedule adherence for files and customer components.
  • Communicate with internal teams and external customers professionally and effectively.
  • Collaborate with peers and leadership to ensure high-quality outcomes.
  • May perform additional duties, as assigned


What you Bring:
  • Associate degree or equivalent experience preferred.
  • 0-2 years of customer service, administrative, or production coordination experience.
  • Basic knowledge of business software and communication tools.
  • Strong organizational skills and attention to detail.
  • Ability to learn and apply procedures in a fast-paced environment.
  • Positive attitude, professionalism, and teamwork orientation.