Starting Pay: $37,000 - 42,000/yr SNE
Address: 18249 Phoenix Dr, Hagerstown, MD 21742
Schedule: Monday - Friday
Hours:7:30am - 4:00pm
What You'll Do: - Embody a mindset that is driven, team-oriented, hungry, humble, and will perform effectively under the responsibilities / skills as listed.
- Use proprietary software to enter job specifications and/or job planning details
- Requisition proper materials for specific jobs
- Effectively communicate with Scheduling and/or Purchasing departments
- Provide instructions for billing and shipping needs
- Adheres to and promotes all safety, security and environmental policies and procedures
- Cover Customer Service Representatives while out of office.
- All other duties as assigned
What You Bring: - Ability to read a ruler down to 1/32 of an inch and work closely with production.
- Provide support to Customer Service Account Specialists.
- Willingness to learn and adapt.
- Ability to review jobs as needed on the production floor.
- Proficient in basic math.
- Excellent verbal and written communication.
- Ability to work cooperatively with others including team members and/or customers.
- Ability to manage multiple tasks, work under pressure, and adhere to deadlines.
- Computer literacy with proven skills utilizing Microsoft Office and Google Suite products.
- Understand the basic ins and outs of the manufacturing process.
- Willingness to progress into full-time Customer Service Account Specialist.
- High levels of attention to detail.
- High school diploma or equivalent required
- Prior administrative Customer Service experience with some basic printing/publishing knowledge preferred
- Knowledge of Corporate SOX / Internal documentation as it relates to specific responsibilities preferred.
Physical Requirements: - Ability to occasionally lift up to 20 pounds
What We Offer You: - Paid time off
- Medical, dental, and vision benefits
- 401k with company match
- Career growth opportunities
- Employee Assistance Program
- Employee appreciation & recognition programs