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Tax Processing Associate

Job Description

Job Description:

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

• Prepare an average of 600+ sales and use tax returns monthly for level 1-2 clients, using established best practices and compliance standards.

• Communicate regularly with clients via phone and email to address questions, provide updates, and maintain strong relationships.

• Review client tax data for accuracy, investigate discrepancies, and take corrective action as needed.

• Format and import monthly tax data into Vertex Indirect Tax Returns (VITR) software; experience with VITR is a plus.

• Initiate and process electronic filings and payments, ensuring timely submission. • Provide support for online filings, payments, and notices, including responding to tax authority communications.

• Collaborate with senior TPS staff to resolve complex issues and support higher-level filings.

• Maintain and update client tax compliance reports and documentation.

• Participate in structured mentoring and begin peer support activities.

• Accommodate additional work hours during peak monthly processing periods (typically the 5th-20th of each month).

• Perform other duties and participate in projects as assigned.

SUPERVISORY RESPONSIBILITIES:

• This position does not have direct supervisory responsibilities.

• May provide informal peer support and guidance as part of structured mentoring activities.

KNOWLEDGE, SKILLS AND ABILITIES:

• Familiarity with standard tax compliance regulations for level 1-2 clients.

• Proficient in Microsoft Excel and other Microsoft tools; experience with VITR software is a plus.

• Strong attention to detail, organizational skills, and ability to manage time and priorities effectively.

• Excellent oral and written communication skills.

• Customer-focused and results-oriented mindset.

• Ability to work independently on routine tasks and collaboratively within a team.

• Sound judgment and problem-solving skills.

• Willingness to receive mentoring and begin supporting peers.

EDUCATION AND TRAINING:

• Associate's degree in accounting, business, or a related field, or equivalent relevant experience. 2-5 years of related experience in tax processing, accounting, or business. No certifications required; tax-related certifications are encouraged.

Pay Transparency Statement:

US Base Salary Range: $56,900.00 - $74,000.00

Base pay offered to new hires may vary based upon factors including relevant industry and job-related skills and experience, geographic location, and business needs.* The range displayed does not encompass the full potential of the role, which allows for further growth and career progression.

In addition, as a part of our total compensation package, this role may be eligible for the Vertex Bonus Plan (VOB), a role-specific sales commission/bonus, and/or equity grants.

Learn more about Life at Vertex and connect with your recruiter for more details regarding Vertex's compensation and benefit programs.

*In no case will your pay fall below applicable local minimum wage requirements .