Vertex Inc

JOB SUMMARY: The Vertex Global Account Executive (GAE) has overall responsibility for the sales and account management activities associated with assigned prospects and Vertex customer accounts, including account management strategies as well as engagement and expansion plans to ensure profitable growth within these customers. The GAE is responsible for retention of the revenue associated with customers within their portfolio. The focus of this position is to maximize the value that customers and Vertex receive through adoption and use of the Vertex Solutions. The GAE is expected to serve as the primary point of contact for the customer and to maintain customer satisfaction through issue mitigation and escalation management. GAEs are field-based and will be assigned to approximately 90-120 named accounts. ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES: Develop and implement account strategies and plans that further existing account adoption and identify new business...

Job Description: SUMMARY: This position is responsible for completing indirect tax returns, including sales and use tax, VAT/GST, gross receipts tax, and property tax. The Tax Accountant will also be responsible for preparing intercompany transfer pricing calculations. In addition, the Tax Accountant will assist with addressing correspondence from tax authorities, performing tax research, and other tax projects. This role will be approximately 80% indirect tax and 20% transfer pricing. ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES: Core responsibilities include, but are not limited to the following: Prepare and coordinate the filing of global indirect tax returns, including sales and use tax, VAT/GST, gross receipts tax, and property tax, as well as processing payments and preparing supporting analyses and reconciliations Collect, validate, and store customer exemption certificates Prepare and reconcile intercompany transfer pricing calculations Assist...

Job Description: The Head of Global Technology Partners is responsible for defining, leading, and executing Vertex's strategic partnership with Oracle. This role owns the Oracle relationship end-to-end, including executive engagement, joint business planning, solution and integration strategy, partner enablement, commercial alignment, and joint go-to-market execution. Serving as Vertex's senior leader for the Oracle ecosystem, this position works closely with cross-functional teams, including product, sales, marketing, alliances, solutions, and legal-to strengthen Vertex's presence within the Oracle ecosystem and drive measurable revenue and product outcomes. The role initially leads to a small matrixed team, with anticipated growth in scope and headcount as the partnership expands. ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES: Own and lead Vertex's overall Oracle partnership strategy across product, commercial, and ecosystem initiatives. Build,...

Job Description: Vertex Inc. is looking for a Security Operations Engineer role to strengthen our security monitoring, incident response, detection engineering, and SecOps automation capabilities. This role is ideal for a hands-on security practitioner who has a passion for investigating threats, responding to incidents, improving security tooling, and building operational solutions that help security teams work faster and more effectively. Given the 24/7/365 nature of the security operations function, the Security Operations Engineer participates in a rotating shift schedule designed to provide continuous security analysis and incident response coverage. Within the coverage, this will require working nights, weekends, holidays, and extended hours based on the assigned coverage and operational needs. Responsibilities Monitor, triage, investigate, and respond to security alerts across endpoint, identity, network, cloud, SaaS, and application environments. Lead...

Job Description: The Senior Manager, Customer Success Intelligence & AI Operations is a technical, AI-forward operations leader responsible for configuring, administering, and continuously improving the technology infrastructure that powers Customer Success execution. This role owns the operational design and hands-on configuration of Gainsight, customer success workflows, playbooks, CTAs, health scoring, digital engagement programs, customer community capabilities, automation logic, reporting, and AI-enabled operating mechanisms that make scalable, intelligent customer execution possible. Every AI agent, predictive model, automated playbook, customer community experience, customer health score, and Next Best Action engine depends on properly configured systems, clean data, well-designed workflows, and disciplined platform governance. ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES: Own, configure, and continuously improve the CS technology infrastructure that enables...