Chimes International | Residential Programs
Salary: $70,000 Annually What You'll Do Program & Operations Management - Oversee daily operations across multiple residential homes
- Conduct regular site visits (scheduled & unannounced) to ensure compliance and quality
- Monitor documentation, staffing, and service delivery
- Coordinate admissions, transfers, and ongoing program implementation
Person-Centered Support - Lead and coordinate Individual Plan (IP) development and execution
- Serve as a primary point of contact for individuals, families, and stakeholders
- Ensure services align with individual goals and regulatory standards
- Monitor behavioral and support programs to ensure effectiveness
Leadership & Team Oversight - Supervise House Managers and indirectly oversee Direct Support Professionals.
- Conduct performance evaluations and support staff development
- Participate in hiring, onboarding, and training of staff
- Lead staff meetings and ensure strong communication across teams
Health, Safety & Compliance - Ensure all health, safety, and medication records are accurate and up to date
- Oversee incident reporting and follow-up in accordance with DDA and agency policies
- Respond to emergencies and ensure proper documentation and communication
- Maintain compliance with licensing, regulatory, and internal standards
Fiscal & Administrative Oversight - Review and approve timesheets and payroll submissions
- Manage individual financial allowances and monitor expenses
- Support cost-effective operations across all assigned sites
What You Bring - Bachelor's degree in Human Services, Psychology, Social Work, or related field (preferred)
- 2 years managing multiple residential sites
- 2 years of supervisory experience
- Experience supporting individuals with intellectual/developmental disabilities (IDD)
- Strong knowledge of regulatory compliance, documentation, and quality assurance
- Excellent leadership, communication, and problem-solving skills
- Valid driver's license with reliable transportation
Why Chimes? - Mission-driven work that changes lives
- Medical plans starting at $6.90/month (Day 1!)
- Dental, vision, life & disability insurance
- Direct impact on residential programs and community living
- 403(b) with employer match
- Generous PTO paid training
- Tuition assistance
- Referral bonuses & recognition programs
- Growth opportunities within a mission-driven organization
Schedule & Expectations - Flexible schedule based on operational needs
- Includes evenings, weekends, and on-call responsibilities
Ready to Lead with Impact? Apply today and help us create safe, supportive, and empowering environments for the individuals we serve.#CMD410