Job Description
The Innovative Education (InEd) Digital Learning Training and Support Team (DLTS) develops and delivers award-winning, skill-building resources for USF online faculty through a variety of mediums including on-demand support, consultation, workshops, digital (PDF) guides, instructor certification, and more. DLTS spearheads the creation of institution-wide digital learning resources for faculty, students, and serves as an institutional leader in the research of enterprise-wide digital learning systems, the evaluation of new and existing digital learning platforms, and pedagogical best practices for digital teaching environments.
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The Digital Learning Training & Support (DLTS) Consultant is an expert in digital teaching and learning, specializing in providing USF faculty with the technical skills and pedagogical best practices to deliver effective digital learning experiences for USF students. In this multi-functional role, the DLTS Consultant provides exemplary support to faculty through on-demand Live Support, live and self-paced workshops, individual consultations, and assisting faculty in creating DIY content through the Faculty Production Room. Additionally, the DTLS Consultant is responsible for designing and developing effective, skills-based faculty training resources including (PDF) instructor guides,
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The DLTS Consultant is also responsible for optimizing the accessibility of digital teaching and learning content within Canvas courses and building the skills of USF faculty in digital accessibility while and embracing universal design for learning (UDL) best practices.
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This role requires exceptional interpersonal skills and the ability to distill and deliver complex technical concepts to non-technical audiences. They must have a high-level of proficiency in digital learning technologies (i.e. Canvas), a solid understanding of online pedagogy, adaptability, keen attention to detail, an understanding of digital accessibility, and a proactive, can-do mindset.
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Additionally, please note that this position is not for remote work and requires full-time, on-site presence at the USF Tampa campus.Minimum Qualifications: Master's degree in Education, Educational Technology, Communications, or a related field, or three years of proven experience providing direct support to higher education faculty in digital teaching and learning environments, including Canvas, Teams, and other institutional platforms. Highly proficient in all areas of Canvas LMS and Teams and the ability to quickly learn, apply, and teach institutional digital accessibility solutions. Expertise in current and emerging trends, tools, and best practices of accessibility and universal design of digital learning environments within higher education. Proven experience in developing skills-based training resources (guides, tutorials, workshops) for higher education faculty. Ability to simplify, distill, and teach technical concepts to non-technical audiences. Ability to use proper research methodologies and data collection practices to advise institutional initiatives related to digital accessibility. Ability to synthesize accessibility-related findings into clear, actionable recommendations. Experience providing direct support to higher education faculty in the context of digital learning systems, faculty professional development, and/or technical training.
Degree Equivalency Clause: Four years of direct experience for a bachelor's degree.
• Senate Bill 1310- The Florida Senate (https://www.flsenate.gov/Session/Bill/2023/1310) is conditional upon meeting all employment eligibility requirements in the U.S.
• SB 1310: Substitution of Work Experience for Postsecondary Education Requirements
• A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required, not to exceed:
• (a) Two years of direct experience for an associate degree;
• (b) Four years of direct experience for a bachelor's degree;
• (c) Six years of direct experience for a master's degree;
• (d) Seven years of direct experience for a professional degree; or
• (e) Nine years of direct experience for a doctoral degree
• Related work experience may not substitute for any required licensure, certification, or registration required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment.
• Minimum Qualifications that require a high school diploma are exempt from SB 1310.
Preferred Qualifications: 1 - 3 years' experience optimizing the accessibility of digital learning content within higher education. Portfolio of work demonstrating the creation of skills-based digital learning content for higher education.Working at USF
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With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF's rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida's best large employers, ranked No. 1 among the state's 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.
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About USF
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The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF's Division I athletics teams compete in the American Athletic Conference. Learn more at www.usf.edu .
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Compliance and Federal Notices
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This position may be subject to a Level 1 or Level 2 criminal background check.
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Applicants have rights under Federal Employment Laws :
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The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.
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Family and Medical Leave Act (FMLA)
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Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process.
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Equal Employment Opportunity
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The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract.Consultation & Support: Deliver high-quality, consultative support to faculty with varying backgrounds and levels of experience through on demand "Live Support," scheduled consultation sessions, workshops, the production of DIY content through the Faculty Production Room, and other channels of faculty engagement. Independently diagnose and resolve complex faculty support needs, determining when issues require immediate intervention, follow-up consultation, or escalation. Act as a trusted advisor to faculty by have an acute, up-to-date knowledge of all institutional digital learning platforms, including new features, enhancements, and known limitations. Also maintain current knowledge of the evolving pedagogical best practices in digital learning environments, including the integration of AI, strategies to improve instructor workflow efficiency, and approaches that enhance meaningful student engagement. Work with faculty to identity their short-term and long-term teaching/course goals and translate those goals into effective digital learning experiences for their students. Collaborate with the Learning Design team, IT, and other relevant campus stakeholders to ensure continuity, accuracy, and alignment of faculty-facing resources and messaging.
Design, Develop, and Update Training Resources: Using Canva, Canvas, Premiere, and other production platforms, develop effective instructor (PDF) guides, asynchronous (Canvas-based) workshops and courses, tutorials, and any other assets produced by the Digital Learning Training and Support team. Assist in the evaluation and enhancement of all Digital Learning training resources, ensuring that resources meet the highest level of effectiveness, accessibility, and other quality markers.
Canvas Course Accessibility Optimization and Enhancement: Support all USF faculty in optimizing digital accessibility within Canvas courses by applying best practices and leveraging accessibility tools, while also assisting in the identification and remediation of course accessibility issues. Collaborate with faculty to identify opportunities to optimize courses using principles of universal design, enhancing the overall digital learning experience for all students. As needed, assist faculty with other aspects of Canvas course enhancement based on the instructor's goals and the course learning objectives and outcomes.
Workshop Design, Development, and Facilitation: Design, develop, and facilitate engaging, skill-building training solution, delivered both in person and via Teams, providing faculty with practical, application-based strategies for and array of topics including Canvas, Teams, AI, digital accessibility, and more. Assist in the facilitation and enhancement of USF's flagship training program, the award-winning Online Instructor Certification.
Additional tasks: Assist in tracking workshop data and OIC certifications, compiling information for annual reports, and researching best practices and tools within the digital teaching and learning environment. Assist in the analysis of support interactions and engagement data to identify gaps, emerging needs to enhance the impact and effectiveness of training solutions. Contribute to and support pilot studies and accessibility-related research projects in partnership with faculty and institutional stakeholders. Assist in the planning, production, and AV support of on-site events and workshops.