Operations Analyst II or I - Operations Engineering Analysis Support

Southwest Power Pool (SPP) is about more than power. We’re about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas’ Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on!

We have a core ideology here at SPP that we stand by: Do the right thing, for the right reason, in the right way.

We believe in supporting our employees through a fantastic benefits package:

• Competitive and transparent pay with bonus opportunities
• Excellent insurance package including three great medical plans to choose from, employer-paid short-term disability, long-term disability, and life insurance
• Relocation bonus (if applicable)
• Hybrid working environment for positions that are eligible
• Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a pension (defined benefit plan) fully funded by SPP

  PLEASE NOTE: SPP is not able to sponsor employment visas or student-work authorizations (STEM OPT) for this position. Please ensure you are eligible to work in the U.S. without sponsorship prior to applying.

 COMPENSATION INFORMATION
The salary range(s) represents our good faith estimate for the role at this time. While we strive to provide competitive and transparent compensation, there may be circumstances where an offer is above or outside of the listed range. We are open to discussing salary expectations with qualified candidates considering factors such as the candidate's qualifications, skills, competencies, experience and geographic location will all be considered during the hiring process.

•  Operations Analyst I - $57,200 - $70,060
• Operations Analyst II - $70,320 - $87,890

  Join our team as an Operations Analyst!

The Operations Analyst plays a key role in developing and maintaining the processes, procedures, and controls used by real-time Operations personnel. This position ensures that all operational activities align with applicable standards, tariffs, protocols, and regulations—supporting the reliable delivery of electric service.

This role works closely with cross-functional teams, including Operations Reliability, Engineering, and Market Administration, to support and enhance operational tools and processes.

Key Responsibilities:

• Develop and maintain operational processes, procedures, and controls
• Support real-time Operations through tools, analysis, and process improvements
• Collaborate with cross-functional teams to implement operational solutions
• Analyze performance data and recommend improvements
• Apply industry standards and ensure compliance with governing requirements
• Assist with project management, including planning, coordination, and execution
• Support stakeholder engagement, meetings, and documentation
• Contribute to quality assurance efforts, including audits and process reviews

 To be successful in this role, we're looking for:

• Bachelor’s degree in a technical or business discipline;  Two (2) years of relevant job-related experience may be considered in lieu of degree
• Operations Analyst I - No job experience required
• Operations Analyst II - Two (2) years of relevant job-related experience (in excess of degree requirements above)

Required:

• Ability to handle most types of assignments or tasks independently, regardless of complexity or difficulty
• Broad knowledge or experience in field
• Ability to coach junior analysts in some assignments or tasks
• Strong inter-personal, oral and written communication skills
• Good organizational skills
• General proficiency with Microsoft Office applications and Project Management concepts and tools
• Understanding of and compliance with SPP Policies and Procedures

Preferred:

• NERC System Operator Certification
• Working knowledge of NERC Reliability Standards, SPP Criteria and applicable OATT Business Practices, SPP Market Protocols and SPP Operations functional procedures
• Knowledge of the measurements, functionality and data interfaces of applications used in Quality Assurance programs

 Position Type and Expected Hours of Work:

This is a full-time position. Days and hours of workweek are Monday through Friday; 8:00 a.m. to 5:00 p.m. Working extended hours may be required.

 Travel Requirement:

This position requires minimal travel (approximately 0-10%).

SPP is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence. If you need a reasonable accommodation for any part of the employment process, please contact us at HR@spp.org and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

At SPP we believe in a culture of belonging. Learn more here: Culture of Belonging - Southwest Power Pool .

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.